I am very unhappy that the appliance dolly I reserved was not there and they had me driving around Houston looking for one at other U-Haul locations. I ended up having to purchase one at Lowe's for $199! The truck inside was dirty as well.
DOUGLAS N
Customer Reviews for Ella Blvd Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The break lights did not work and it was to late for me to swap out or do anything by the time I noticed. It put a serious handicap on my move being i can not drive at night in fears of causing a accident. Besides this one issue causing a huge set back to my schedule, it wasn't terrible
Chas BHonestly this was my first ever rental and it went so smooth, truck was crispy very well maintained, trip was excellent, prices are more than reasonable, anybody is capable of renting a truck. I personally feel the automated system after hours is goated. Definitely coming back when I need a reliable pick up truck.
Brandon RNot a thing
MARY SCustomer service was amazing .. great staff very professional and courtesy
ERNEST DExcellent customer service
JAVIER KThe woman who helped me with my pick up was very friendly and bubbly! i can't remember her name, but having her energy while going through a stressful moving process can really change someone's day!
TAYLOR FLucas was incredibly service oriented and helpful.
CHARLES T