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Terria G
Customer Reviews for Lewis Martial Arts
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was no equipment in the uhsul which is why I said no to the clean and well maintained. You need a n/a botton for that question. As far as the location it was self service. I dropped my driver's license and credit card in the and didn't realize until after I had put the keys in the drop box. So I was able to call the business that tends to the box and they helped. I was truly grateful for them doing it.
Tanikia JThey don’t answer their phone with a person. All of it is automated which makes the process much more difficult for the customer than it should be.
Jeff JThe process to pick up the truck was really poor- probably took us 45 minutes once we arrived at the truck- very burdensome: lock code “sent” which we never received……
Peter WThe address is incorrect on the Uhaul website and we initially went to the wrong location.
Katie MBetter customer service
RAQUEL ANo person was available to check in the equipment. Luckily, I had access to the internet and i was able to do it online. If I would not have had access, I don't know what I would have done.
James Ponly a drop box at location no personnel at this location
JAES OThe location is perfect, safe and very accessible. The truck is clean. The flat tire warning light is always on, but all 4 tires checked ok. The truck ran well. Will get U-Haul from this location again in the future as needed. Thank you!
Mike SNot make the whole process so difficult. Tell stations to have a clear view for U-Haul . They were all over the place. Overcharging me when things were returned
ROBYN MGreat customer service
Randy LSite posted on website they would have special hours on Sunday Nov 5. They were not open. Site says they open at 10 am. They were not open did not answer phone messages, and were not open still at 12pm. I would say personnel were bad only because they did not respond even today 36 hours later and they did not keep the hours they stated.
Allison WAll went well. Good and friendly service, and easy.
William BI can't think of anything. The owner was very responsive to my short notice request for a trailer and the overall experience was great.
Greg L