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Gary K
Customer Reviews for McBrides Custom Collision
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything went smoothly
Shanda KCourteous and professional operation.
DANIEL BThere was not adequate parking for such a large truck and no clear directions on where to park.
Valerie SEverything was fine.
PAUL NDropped off after business hours
JOHN RI rented a trailer for the first time and they were super helpful and patient. Everything went pretty smooth and I would definitely use them again.
DAWN GAverage location. Took a little while to get through the paperwork. Not much of any U-Haul equipment here. Would have been nice to have been able to buy a padlock here that I needed.
STEVEN PSmooth process reserving online. Timely service. Friendly folks at pick up and drop off destinations.
John KThe staff at the facility was very prompt, very courteous. Customer service was excellent. Also went through everything I needed and answered all my questions. It was by accident that I use the facility cuz the other facility that I had reserved with was closed due to Juneteenth national holiday. But everything works out for a reason. Definitely make your way if you need a rental to McBride's on US 30 and tell him Manny sent you.
Exhaust MThere was a bunch of confusion from the main hub but the gentleman I was working with at this location was very helpful and went above and beyond to help me and get me set up.
chris mI should get a 40 mile credit. I made a reservation in Portage, IN which took me to Crown Point, nice people but not easy for me.
BRIAN SI dropped the u-haul and tow dolly off after hours, two days early. Outside was okay. I didn’t have any interaction with personnel because they were closed. I put the key and contract in the box per the instructions on the drop box. An email stated the equipment was turned in with half a tank of gas and everything was good. No incidents. I am not understanding why I was charged $20 for early turn in? If anything.. I should have been refunded some money for early turn in. But that was not the case either.
Carol IHelpful and friendly staff. Great experience.
JACK GThe staff there were very helpful and nice . Would recommend and will be using them in the future.
CHAZ T