Very good service even vans are cleaned and staff at location give us proper information about vehicle and tell us return process as well if returned after hours. Really thank you.
KANISH M
Customer Reviews for Motor World Car Care
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location is very good even close to downtown. We have to move my friend and we come from Brampton. On sunday all locations are close even this as well close after hours. But when we try to call the number, guy come from home special to give us vehicle. We really thank you owner of this location, they help us in hard time.
Lovepreet SThis is a garage that had no attendant present when I arrived. The cargo van I had booked was not present at the location. After buzzing and phoning from about 10 minutes, an attendant seemed clueless about my reservation. After some phone calls (not in English) he told me that the vehicle was coming in 5-10 minutes. About 30-40 minutes later the vehicle arrived. When the previous renters returned it, the attendant looked at the odometer area only, did not inspect the vehicle at all, then gave me the keys with no instructions and no paperwork. I called the central number for assistance and they had difficulty reaching an attendant and I could not leave until I was "dispatched" but nobody there seemed to know what to do. In the end, I had to self dispatch via a text link and uploaded all the photos myself. DO NOT RENT FROM THIS LOCATION. Don't be tempted by location near Queen's University. It took an hour to leave with the vehicle. HORRENDOUS SERVICE
SANDRA VVery simple process
ABHIKARAN KGreat service and price
SUBHKARMAN STruck is clean and good service
ISHWINDERPREET SGood service
SAKSHAM CFast service and nice staff
NAVRAJ GThe service is very fast and excellent. I get everything on time and staff is very polite.
Ramneek SThe location was such a mess. There was a person working there without even a computer. He was coordinating everything using a WhatsApp call with another person in another office. I had a booking for 9 am. Although I did the online check in, I got the rental at 9:40. Extremely unsatisfactory behaviour and facility.
Mahdiyar MNo dolly was available. Blanket is marked as missing - I did not lose any, none left the truck Truck needed to be swept when I picked it up Truck immediately gave me < 50KM of fuel range - had to find a gas station immediately - delaying my move and adding mileage needlessly.
Jason FThe person responsible for Uhaul rentals was not present and I was handed a phone to speak to him. The requested dolly was not present and I had to go to another Uhaul destination to rent one. I will not recommend this location
Oliver BEverything was simple, and the car was very clean, so overall a good experience. I did pay for furniture pads, but I didn't receive any in the van.
Marlene D