The only issue I had is that my return was not logged immediately. I received 2 notices that I had not returned the trailer. I had to call Pops Garage to verify that he had logged my return. Otherwise, my first experience with Uhaul was great.
CAROL M
Customer Reviews for Pops Garage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very good service, recommend 👍
Nikolay BNot oped just dropped off
Angela KU-Haul is defenitely a second business and they don’t maintain the access on-site to handle checking, was all done over the phone despite all the checkin the app offered. The vehicle was not prepared before arrival and personnel, while very friendly, did not seem to even know or expect my arrival anytime that day.
Douglas GWhen we went to pick up our truck, the guy had a flip phone!! No computers to do business. Poor costumer service
Patricia Twill someone please call me about my experience
samuel wOver charge with no clue why, no one at location, and no one on the phone willing to help.
mark wSuper friendly and helpful and very proficient.
William PU-Haul got my pick up time wrong at first. Then changed my pick up location 3 times. Cost me extra money because I said and emailed the picture they wanted on gas tank and mileage had expired. The people at pops garage were very helpful with getting me my truck and turning it in.
tommy b