Customer Reviews for Print & Post Express Inc
(U-Haul Neighborhood Dealer)

Rating:

1.0

Had to go to two different locations for my reservation. Had to shovel a feet of snow all around the van . And clean the van from the pileup of snow

Rating:

3.0

This was not the original pickup/dropoff location. U haul cancelled my initial reservation without informing me a day before the day of use. Customer service is also difficult to reach. Despite all this, they managed to find me an alternative that is fairly close to my location.

Rating:

5.0

Very professional and helpful owner - his service was excelllent.. However the overall experience has one negative. The self check in process is slow and cumbersome - lock was sticky, server was slow and it took 30 min to get going. That said I am a loyal U hauler still.

Rating:

3.0

no equipment was given on site as we requested and paid for (no dolly or moving pads, which made our move very difficult) and lockbox was not easy to open. lockbox could be a user error though. truck was easy to find and navigate. truck was clean but smelled like dog/cat fur which was a bit frustrating to drive in (both my partner and I have allergies) and the horn didn’t work which is a safety issue

Rating:

4.0

I didn’t know batter so I left the keys inside the orange box

Rating:

2.0

My first pickup location was changed at last moment which caused a lot of hassle. Fortunately the customer service is excellent and they got me a truck from another location, which also was very shady and far from my destination. The self pickup on the app is not the most convenient either Overall it was nice other than the pickup and the app experience

Rating:

3.0

If you do self pick up and drop off is convenient, the opening time is wrong, doesn’t work on weekend a bit inconvenient, I had an issue with picking up the van .Get in touch with the owner for opening time

Rating:

5.0

The staff was friendly and helpful and the truck drove well. I'd definitely rent there again.

Rating:

2.0

There really seems to be no reason to use the app. I entered all my info in only to have my pick-up time changed (it ended up being about 90 minutes behind schedule before I was able to leave the store). As a result, I was unable to meet up with the person I had to pick stuff up from which will necessitate another trip. I also had to re-enter some of the info I had already entered into the app. Frustrating experience overall.

Rating:

5.0

Smooth perfect experience…really liked this place

Rating:

1.0

We requested and paid quite alot for moving furniture pads. They were not provided and nobody was responsive for that and at the end the money was deducted for providing nothing. Will probably book a truck or van from other rentals in future.