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Dee M
Customer Reviews for R And G Enterprises Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service was lacking and the transaction did not go smoothly with payment. Should have Apple Pay or have suggested that I go online to pay, which I ended up doing but on my own accord. They just didn’t know much about technology or their product. Nice people but I wouldn’t rent there again.
VENESSA GThere was mold all over the U-Haul inside the cup holders even.
ABBY MStellar performance. Highly accommodating and professional.
RODNEY RI provided feedback and had photographic evidence of the vehicle having an empty tank of gas and the engine light on, I also had a picture of an updated receipt reflecting this but they didn’t take the time to review them. I never received the gas credit the pickup location had promised for me returning the vehicle with extra gas in it but they were happy to charge me for being a few hours late. Overall worst vehicle I have received from U-Haul and it was for a 1000 mile move. The gas credit wouldn’t have been much, but it would have been nice for them to follow through with what was communicated given it was otherwise a very subpar experience.
KHALID AFriendly people who care about the community.
CINDY MGinger was amazing to work with we will definitely be using this location for all our Uhaul rentals.
Tamara OThey have no reception and I waited a long time to get checked out.
Andy PAll the staff are very friendly and inviting. Also great location for those who need to rent a U-Haul vehicle at the in town rate + mileage.
Bryan S