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orlando z
Customer Reviews for Storage Sense
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Omg that lady treat me like shit when I returned uhaul truck at 2:10pm. I went inside because the open sign was turn on and the door open. And she yell at me we close at 2pm she was so mad and unprofessional. Maybe she is black woman racist with hispanic people like me or Homophobic.
JANICE LEverything was great!
Denetrias FCustomer service was great at this location but I will never use U-Haul again.
Ashley MWorst service ever she added the insurance when I clearly said no and she put an extra day and it was suppose to be 24 hour rental last she messed up big time putting the truck same drop off location I clearly told her I needed drop off in Kissimmee she asked me how many miles from there to Kissimmee I told her 60 she put the estimated miles but never changed drop off location I noticed only after I was already in wrong location
RAYMOND CNothing. Everything was great including AMELIA. Respectable, courteous and polite. She is a sweetheart and a keeper.
BARBARA JTake pictures of the fuel gauge.
Kevin JThey were very friendly and a blaze, and the lady was very polite and nice
Julio RThe manager of the location was not happy to process my reservation because I arrived late. She was not helpful or understanding.
Antonio R