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CRISTY P
Customer Reviews for The Storage Place Hwy 242
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Clean, easy , concise process. Delivered just as advertised. Truck was clean and well maintained . Moving is always challenging so it was a blessing to have the equipment rental component go as smoothly and seamlessly as it did. Most of all there were NO surprises when I received the final tally. Thanks you
Robert DThat young lady is awesome. She is very thorough. Best Regards
Iva H5starts
othoniel tI was attended by Katheleen, amable, profesional, I find what you really needs.
Carlos VThanks
Martha CThe breaks when out on the short trip that i was on. I had to drive 40 miles a 20 miles per hour using the emergency break on back road (to avoid people) to make sure i didnt come across anyone. The staff was great though. I recommend the place as long as they fix the truck
joseph oCaitlin was magnificent. Give her a raise!!
DOMINQUE UN/A
Crystal MThe truck was unloaded at the location however it was closer to my location and the truck was parked at the location truck was not needed to be driven anywhere else bad truck
Mary MCheryl, was very helpful Great customer service… she went beyond
angelita eVery profesional attention
jorge cSeamless process.
Donna EGreat service
Richard HLocation said they had a 26’ Truck the only one I could find in the greater area. I arrived there and they attempted to put me in what I believe was a 14’ truck instead. I ended up getting a 20’ truck and still got charged for a 26’ truck. I then incurred over $150 in mileage charges because I had to make a second trip due to the smaller truck. I rented two Dollie’s and they did not have them even though I was charged for them but they were later refunded. All in all it was a long drawn out process that ended up costing me twice as much as I had intended. I normally have great experiences with uhaul but this location and it’s overall operations was just absolutely sub par.
Christopher WSweet girl checked us in and out.
dean a