Customer did not leave a comment.
Dannise K
Customer Reviews for Trinis Pitstop LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I couldn't believe the incompetence of the pickup and return process. Rented a truck twice a week apart. Both times a terrible process. Double charged the first time after reserving online. Then customer service said it would be better if I used the App. It was even worse because the wonderful App could not scan the back of my drivers license, when I had already uploaded the DL front and back images a week before. Truck was great, the process sucked.
Ken BThey were on top of things making sure that we weren’t overcharged and very convenient customer service
ELIZABETH AThey were great and very nice. Will use them again in the future.
JAIME SWent above and beyond to help.
Troy N