Keep doing a good job.
willie h
Customer Reviews for Venus And Barbs 2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing phenomenal service
Chico WA sign to help locate the place would be nice.
Paula TClean trucks , mine was covered in mud.
Tiffany AOver charged. Charged for 2 days, didn’t even have it 18 hours. Charged for extra mileage. Ridiculous and unprofessional. Never renting from this location again.
Steven RThis location never once answered the phone. I had a question about where to place the blankets I rented.
JOSEPH RAir Conditioning in the truck never worked. I have a heart condition and requires me to stay out of the heat. I was forced to drive your equipment with no cool air. I tried all uhaul's troubleshooting that did not work. Windshield wipers were horrible. Drove through a thunderstorm and could not see because the window would not defog because of no a/c and the wipers streaked the window instead of cleaning water off. For a truck that has only 10k miles I expected it to be better than it was. I am utterly horrified that I spent 1k on this and it wasn't up to par.
Matthews TCharles was very easy to do business with. If needed in the future I will definitely be back to this location.
Mary RGive it to a different dealer. The person who runs it is very impolite and unfriendly. The place where you pickup the trailer is 1 mile away from the actual office and there were no signs directing to the office and the website only showed the lot address. The office is full of very strong hemp smell. I worried for my security in this location especially coming from a different state to pickup the truck. I would not recommend this place to anyone and if they have children they definitely shouldn't go there. This kind of customer service and location reflects badly on uhaul.
JOSEPH PNothing !!!! And not really complaining about it just I wasn’t told that when I rented the vehicle. I evxpected to only have to stop at one place to get truck . I had a to go to one place to pick up key and Al different place to pick up truck.
George VGreat owner.
Melissa SI have received several emails from your company. I did NOT rent anything, my email is attached to Lisa James’ account, which I have been trying to get removed. Please help me!!
Lisa JI want to know why it cost more than I was quoted for? No receipt to see what the charges were and if you ask a question the man hangs up on you. I need to be contacted to see why I was charged so much
Josh RHe did NOT inform me about the return/refund policy
Yasser EWonderful service and extended hours greatly appreciated!!
Cindy V