Disbise third party rental. When I got there I was asked if I wanted to hook it myself. I said “no”. After it wads placed on the hitch I was told “good to go”. I asked about hooking up the lights. “Oh okay”. After lights hooked up ssid “good to go” again. I said shouldn’t we check to see that the tail lights worked? “Oh” was told they were working. GIF home and the wires came out of my hook up. Wired didn’t look right as if defective. I plugged them back in and tested lights again My wife said they were not working at all!!! I stopped at 67th and Bell where I usually get my rentals and the worker there tested the lights and stated that they were bad he replaced the wire, tested the lights, which worked and then I left with the trailer. Never again we I use a third party and I don’t understand why any of the 4 Uhauls close to my house can not have at least one closed 5x7 to take “one-way” to Flagstaff!! I do this every year for the summer. Unhappy customer!!
Kent F
Kwik 3501 LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glendale, AZ 85308
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Customer Reviews
- 2.5 Average Customer Rating
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Teh personnel were barely helpful and seemed a little confused as to what to tell me needed to be done. They were also very difficult to understand, as English was definitely not the first language, but we got it figured out.
Anna RAwful process. I rented a $20 truck and drove 30 miles. For some reason I ended up paying over $100. Will not recommend
JAZMIN HThey have car washes maybe they should try one. There was a trailer in the way so i had to move it so i could get the truck out then i had to clean the windshield before i could drive it
Charles FIt was a self drop off and there wasn't much room to drop off a trailer
Suzanne G