Customer Reviews

• Nathan and Jonathan were awesome. Such a great experience!

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  Scott Z. (Reviewed on 8/15/2024)

• Krystle -Monster Mover's dispatcher-coordinator- reached out right away after I placed my reservation. I explained that I wouldn't need their service until the following day after my UBox is delivered. She was very accommodating and set up our appointment. Given the unpredictable New Haven weather, I called her to ask if we can modify the moving plan to avoid possible downpour. She was able to check with her movers and get back to me right away. They were there on time (a few minutes before our set time), were very open to my semi-micromanaging packing plan, and did the job fast! They were also mindful to make sure my senior cat, Mr. Pickles, was out of their way. I am happy to support an awesome local family business- book Monster Movers for your next haul!

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  GRACE M. (Reviewed on 7/23/2024)

• On July 29 we ere supposed to have help in the morning. They finally said they could arrive by 8PM! Rescheduled for August 1 at 10AM. They showed up almost an hour late and could not stay for the full 2 hours. Tried to negotiate a partial refund but the manager or scheduler or whatever she is would not offer anything at all in compensation. Extremely frustrating experience and I would recommend that nobody use this company’s service ever. I also highly recommend that UHaul remove Monster Movers from the selections for moving help. The crew who arrived were actually good. It’s the scheduling and management that ruined the job.

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  George M. (Reviewed on 8/13/2023)

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