Truck rental coverage
U-Haul offers two levels of coverage for truck rental customers: Safemove and Safemove Plus ®, which protects you from financial responsibility for damages to the equipment. Damage coverage is essential because credit cards and car insurance do not typically cover our rental equipment.
In fact, many personal auto policies exclude coverage for rental vehicles with a gross vehicle weight rating of 9,000 lbs or higher.
Purchasing rental protection is optional and can be done anytime at the dispatch location. If you wish to add Safemove or Safemove Plus ® coverage after you pick up the equipment, just stop by the U-Haul location that you rented your equipment at and tell them you want it added to your contract. The truck will be subject to an inspection.
Unlike some truck rental companies, you have an option to choose any of our protection packages and are not required to provide proof of insurance to rent our equipment.
Get truck rates and availability
Safemove provides protection for the U-Haul rental truck and everything inside it (including cargo, drivers and passengers).
- Covers damage to your goods from collision, fire, windstorm and overturn of the rental truck
- One-way Rental, up to $25,000 of coverage
- In-town Rental, up to $15,000 of coverage
- $100 deductible
- Coverage is for actual cash value and is subject to exclusions
Medical & Life coverage
- Provides you and your passengers with up to $1,000 of coverage towards medical bills, in case of an accident
- Provides you and your passenger with life coverage in the case of a fatality
- Lessee loss of life, up to $25,000 of coverage
- Passenger loss of life, up to $15,000 of coverage
- Subject to exclusions
Safemove Plus ® is all the benefits of Safemove, explained above, plus $1,000,000 in liability coverage, for damages caused to others and their property. Plus exclusion free coverage for any "accidental damage" to the rental truck giving you the "all-around" coverage that you need.
Supplemental Liability Insurance (SLI)
- $1,000,000 for property damage, bodily injury or lawsuits brought forwards by 3rd parties not involved with the rental
- Nothing out of your pocket
- No increased premiums
- No deductible*
- SLI is subject to exclusions
View explanation of Safemove Plus features
It is a requirement of U-Haul, that to select Safemove Plus you must you pay your deposit and rental by credit card.
Don't assume you're covered! Most auto insurance policies do not typically cover our rental equipment.
Check with your carrier to be certain.
Pickup truck and cargo van coverage
Get protection and peace of mind for even your smaller moves. Our pickup trucks and cargo vans are ideal for carrying people, home improvement projects, deliveries and other small loads. Make sure you're covered no matter what equipment you're renting.
Collision Damage Waiver (CDW)
The Collision Damage Waiver is the only level of coverage available for U-Haul pickup trucks and vans.
- Frees you of responsibility for damage after the first $150
- Available for In-town pickup truck and van rentals only
- No increased premiums
- Subject to exclusions
- Should you choose to decline the optional Collision Damage Waiver, you will need to provide proof of insurance or asked to leave a higher rental deposit.
All exclusions are explained in the Rental Contract and Document Holder.
*New York locations have a $150 Damage Waiver deductible with Safemove and Safemove Plus ®.
Safemove and Safemove Plus ® are subject to exclusions set forth in the U-Haul rental contract addendum. Collision with an overhead object and cut, blown, or damaged tires are two specific exclusions not covered by Safemove.
Safemove and Safemove Plus ® are not available for U-Haul pick-up and van rentals. Ask your representative about our Collision Damage Waiver(CDW).
Safemove Plus ® is not available in all states and is not available in Canada. Ask your local representative for details. Due to the reason of increased repair costs, Safemove, Safetow and Safemove Plus ® rates are often times dynamic and vary from city to city.
Safemove, Safemove Plus ®, CDW and Safetow will not cover theft of your rented U-Haul equipment if, in fact, it is determined that neglect played a role in it's disappearance, and at no time will Safemove, Safemove Plus or Safetow cover theft of your owned motor vehicle, accessories, or personal contents in the towed trailer or rented truck.
Mechanical damage including damage to the transmission or drive train as the result of attempting to rock the truck back and forth when stuck in the ice, mud or snow, is specifically excluded with Safemove, Safemove Plus coverage. In the event you experience this situation, please call 1-800-528-0355 for assistance. For a list of other exclusions, see the rental contract addendum provided with your rental contract. These programs may or may not be in excess of what your current insurer already provides. Please check with your insurer to see if your insurance will cover rental trucks and trailers.
The purchase of Safemove and Safemove Plus ® is not required in order to rent a U-Haul truck or trailer but many personal auto policies do not cover rental truck or trailer rentals. However, your personal insurance policy providing coverage on an owned automobile, or other personal policy, may provide additional coverage, and to the extent, SLI (if it is accepted), is primary to your own policies.
Safemove Plus ®; an additional liability coverage, should there happen to be a bodily injury or property damage claim made against you during the course of your U-Haul rental. Safemove Plus ® also provides a damage waiver, cargo protection and medical life protection for "all around" coverage. You and authorized drivers are covered while driving your U-Haul rental truck within the United States and Canada, but only if the truck is rented and returned in the United States. SLI safeguards your personal insurance policy for the first $1,000,000 of losses. Your personal auto policies may or may not cover rental trucks. Your policy should be thoroughly checked for the terms and conditions associated with rental trucks. If you are not sure of the extent of your policy's coverage, ask your insurance agent or your insurance company (U-Haul representatives and agents are not qualified to evaluate the adequacy of your personal auto policy). No credit card companies cover rental trucks. As with any policy, you should check the extent of the coverage carefully with the card issuer. All exclusions, terms and conditions are stated in the policy; it is important that you read the policy carefully.
Repwest Insurance Company is a United States insurance company incorporated under the laws of the State of Arizona and is licensed to sell insurance products in all states and the District of Columbia, excluding Hawaii and Canada. All products are not offered in all states. Please refer to the product pages for applicable states of coverage. The descriptions of Repwest Insurance Company's insurance products and services on this World Wide Web site are provided for your general information. The insurance products and services are subject to the terms and conditions of the policies issued. Please review your policy when received for complete information. Product availability varies by state. Republic Western Insurance Company makes no representation that the content provided is applicable or appropriate for use in other locations.
Safemove, Safestor and Safetow are subject to exclusions set forth in the U-Haul rental and storage rental contract. Safemove, Safestor and Safetow are not liability insurance and each is optional. Some portions of these protection packages are underwritten in the USA
by Repwest Insurance Company, Phoenix, Arizona. In Canada, some portions are underwritten by Chubb Insurance Company. In Hawaii, some portions are underwritten by National Union Fire Insurance Company, Pittsburgh, Pennsylvania. Customers owning real or personal property may have policies that provide similar coverage elements (check your policies). Any questions, call 1-800-528-0463, ext.672045. File a claim online or call 1-800-528-7134 (USA), 1-800-661-1069 (Canada).