Thank you everything was nice, quickly and convenient
adolfo M | Overall ExperienceSelf Storage Units in Plano, TX, 75093
U-Haul Moving & Storage of Willow Bend
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Storage Customer Reviews
- 4.0 Average Customer Rating
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D Chambers provided a stellar customer service. Recommending him for leadership position.
DEMETRIUS M | Overall ExperienceSuch a great experience! Everyone was so nice and helpful. It was extremely convenient!
Claire C | First ImpressionsAfter many years as a customer, I was disappointed in the ability to contact the location. Large portions of my payments were made in Preson, however, when I did supply credit card information I SPECIFICALLY ASKED NOT TO KEEP CC ON FILE. This request has been ignored for the last months. I would strongly suggest someone work with the administration of payments.
JAMES E | Overall ExperienceThank you for the great service!
christine p | Overall ExperienceLoved this storage , very clean and staff are very friendly
Karbohn M | Overall ExperienceI was there for 27 years. Good management now
CIRCA c | Overall ExperienceGreat Staff!!!! Keep the Great Work!!!
MICHAEL P | Overall ExperienceThere is an African American man who is usually at the store at Willowbend who is Amazing! I hate I forgot his name. He saw me all the time and remembered my last name always referring to me as Miss Kelly. Always so helpful! Please give him kudos for always going above and beyond! His customer service is on point!
carloyn K | Overall ExperienceBecca and her staff are professional and helpful. They deserve much kudos!!
ted e | First ImpressionsIt was hard for me to have my things put in storage in the first place. The yet was not well protected from rodents and I had to trash a large amount of things. The hours were rated low and the staff were rated low because I moved to a different time zone. They were not helpful with updating my information and I was some locked or able to do it myself. When calling and asking for assistance, it was a waste of time. And this location just management so much that I’m glad I no longer have to deal with them.
ALEXANDRIA B | Overall ExperienceThe gentlemen at the front desk were SO PROFESSIONAL and so helpful. They were just great all around!
DAVID K | First ImpressionsI think we should have kept the original price as that was continuously the advertised price for same size unit throughout our rental. Otherwise we had a good experience. We felt the facility was very safe.
Diane a | Overall Experience