The trailer was in good condition, albeit with a really loud rear door upon raising & lowering. Maybe a little lube? But it might also be due to age. Regardless, the 6X12 trailer did everything we needed it to do, the move was successful & all is well. Checking the trailer back in on the U-haul app was a first (the rental location closed early due to me renting one a weekend). And while it took some time, the app asked for a handful of photos of the condition of the trailer as I left it. Which ultimately, I view as a positive for both parties. So in summary, yes, I approve of the current direction that U-haul (corporation) in general is going. I'm in Utah, and have yet to genuinely deal with a bad experience with any of the locations I have dealt with. No opinion of other states. I have used U-haul in various degrees for probably 35 years & U-haul will be my go-to on my next need of a trailer or box truck. :)
HOMER P
Timp Trailers
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lehi, UT 84043
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Originally was suppose to drop off at Rideout Motors location is extremely small ok for truck return but not for trailer no area to turn around you have to back up from busy road and a lot of blind shoots ditched the Rideout Motors and went to Rydon E-bikes amazing room and extremely helpful staff!!! Great to work with!!
MEA HI cannot say thank you enough for the kindness and help the wonderful people at Rydon Bikes provided me through the rental process. They went above and beyond and were so patient with me as my stress level was through the roof. The truck was clean and ready to go. Absolutely the best customer service I have ever had and I would highly reccomend Rydon E Bikes. Extra shout out to Corra and Tucker for their extra help!
Jackie CThe truck was fine- my experience was so horrible. I got a text the night before that they had changed my pickup location to a location a lot farther away and when I called uhaul, they were so rude and basically said they reserve the right to change things on me. They were able to switch it to a location that wasn’t as far away but they switched me to a larger truck which was hard to fit in my neighborhood and I didn’t need it to be that big and changed my pickup time to an hour later. They then called me at 3 to tell me that my truck was supposed to be dropped off at 1 when I had booked it for 12 hours which was still 6 hours away. I booked in advance and they managed to mess up my pickup location, pickup time, truck size, and drop off time. Plus Scheduling and Customer Service people at U-Haul were incredibly rude. I won’t be using U-Haul again.
Amy NVery nice customer service
RIGOBERTO G