Remove this business from your partnership! They were extremely rude and unprofessional and I can’t understand why U-Haul would have people like this representing them. We arrived 20 minutes early and was told the only person that could do the paperwork was not there so we waited and at 12 minutes past our scheduled pick up time the guy arrived. He had the nerve to tell us we should not have arrived early and that he is not required to be on time for a scheduled pick up! So basically he said we can’t be early but he can be late! Ridiculous! Shame on you U-Haul for allowing people like this to represent your company, especially in an area with multiple U-Haul locations that could certainly serve the community. This business was so small that they only had room for one U-Haul trailer. Why not just put that one trailer on an actual U-Haul lot so that your clients don’t have to deal with these rude and unprofessional business people! You are allowing your customers to be treated disrespectfully by businesses that don’t care about U-Haul or your customers!
Deborah P
Abiud Towing Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kissimmee, FL 34741
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Very friendly
JOSE MYes.
Anderson S