Customer Reviews for A Car Lot
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of A Car Lot
The employee for this location was not there nor could we reach them. We called the phone number to this location to schedule a drop off and they didn't pick up nor were we able to leave a message. There was very little space to leave the trailer there. A friendly man from the nearby mechanic shop helped us reverse it and I disconnected the trailer and left it there in hopes that it didn't get stolen since I had no time to visit the location again. Next time I will use a direct Uhaul location to drop off the trailer.
We did not receive our confirmation e-mail for our pickup until almost 8PM the night before our pickup. It was an additional 25 miles away from our requested location which was very inconvenient, but since it was so late, we did not have time to make any other arrangements. Must comment that pickup location attendant was very nice, professional, competent and truck was very nice...like new.
The only issue I had was that the pickup was so far away from where I had originally booked it. I did get a phone call 2 days before hand which was good... but since I was moving out of state and had people coming in form out of state it would have been nice if someone would have offered a closer pick up location so we didn't have to tack on and extra 2 hours to all of our driving that day.