Wasn't sure why clerk stopped waiting on another customer (who was African American, and I am white) to fully serve me. Other customer was upset. Not sure what was happening there. But clerk hooked up trailer and made sure lights were working. Upon drop off, another worker promptly came out and unhooked everything. Very satisfactory overall
Trailer Rental & Towing in Hanover Park, IL at U-Haul Moving & Storage of Hanover Park
Moving to or from Hanover Park, IL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Hanover Park, IL 60133 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Hanover Park, IL
Cargo trailers in Hanover Park, IL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Hanover Park!
Utility trailers are perfect for towing large or oversize cargo in Hanover Park, IL 60133. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Hanover Park provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Hanover Park, IL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Hanover Park, IL online today!
Trailer and Towing Supplies
Neither of the staff members were wearing masks (which I didn't even think was legal indoors in illinois). It made me very uncomfortable. Additionally, neither of the workers seemed to know what they were doing or how to use the computer. The total transaction took over 45 minutes. I ended up at 2 different registers and the equipment for payment processing was broke in different ways on the two devices. This is the closest uhaul to my house, but I won't every go back.
Employees were great. Period. Dealt with three and all were pleasant and professional. Truck left the lot with one headlight out. Driving the backroads of SW Ohio and SE Indiana at 4:30 AM Eastern time this morning was murderous without having the brights on. Very expensive price for what you get. Can't fault the employees.
45 minutes to get my rental after doing everything on line ahead of time. Great service, just completely understaffed for a Saturday morning pick up.
the manager was very friendly and professional.
Alex was awesome. mature. clear communicator. friendly.
REnt via mobile was a disaster. I didn't get my truck until a half hour after I arrived. But my return time didn't change. I will never use the mobile app check in again.
Nothing. It was a pleasure dealing with Raphael
Both men that helped me could not have been more friendly or helpful! Hope they can be recognized in some way for their terrific service.
I realize we are in a pandemic, and there should be more staff.
The gentleman who took care of me was very helpful and I would recommend anyone to deal with him You couldn't ask for a better employee
Your roadside assistance sucks badly. I started a request online because I locked my keys in the car. It was never assigned and the status was never updated after waiting 1 1/2 hours. Horrible!
Very smooth and quick transaction. Auto transport was easy to use
People helping me at the store were super nice but the whole U-Haul management of the equipment and changing the equipment is a hassle. 1. The equipment on the contract did not match the auto-transport given to me. 2. The transport was missing a ramp and had to take it back. 3. I was charged for an extra day when U-Haul created and caused the delays. 4. Customer care acted like they don't give a dam and pushed it back on the store management. Show me where U-Haul cared for the customer or their time?
I rented a truck or van from this location one or twice a year. I never had any issues.
There is only 1 issue with the rental. There is NO equipment to safely lift the trailer. This seems like it would be an OSHA violation or a work place safety problem. The 12x6 trailer weight 2500# and there is now equipment to lift the end to put on the trailer hitch. The employee asked me to help and it was 10 times heavier than an employee or customer should lift. That is an injury waiting to happen. I dropped off after hours and I brought my own car jack to lift it and set it down. Fix this problem for the safety of the employees and customers. Please
U-Haul has a serious logistics issue. I reserved over the web at a location very close, and then redirected to pickup at a new location OVER AN HOUR DRIVE from my home. The computers should know the inventory coming and going at the time the reservation is made. This is a serious flaw and caused me 2 extra hours of time.
Guy at the counter was awesome! Great customer service.
Help your associates, like Arun, by not making him work alone on a Saturday morning. Having to wait over an hour to pick up a U-Haul I already checked in for online is just absurd.
prompt that was sent to my phone ( text ) had a location that came up as different location in Hanover Park....my son dropped off vehicle yesterday but then prompt was sent to me to complete the drop off process..>!!??
The pre-regisyration system did not work and all had to be entered whilde I waited.
Even when I had pre-regrsrtered. , all theinformation had to be reenyered!
Nothing Alex was great exceptional customer service. Very friendly and greeted me with a smile.
There were no shocks on the trailer.
I would recommend to an enemy. Trying to call to notify them of a change in time to return a truck resulted in a 15-20 minute wait on the phone. Tried 3 different phone numbers - all have the same sucky result. Also, we purchased ratchet straps. We did not end up needing them. Returning them was a nightmare. They don't know how to handle returns in their computer system.