Hold Release Request
Credit / Debit Card Hold Times
U-Haul places a hold on your account on all local moves. Once you return your equipment and we have an exact amount to charge your account we use the amount held to collect the total amount due. If the amount we held is more than the total amount due your bank is responsible to return the remainder back to your account. Check with your financial institution for their policies on how long they have to release any amount due back to your account. If the amount you owe is more than the amount held, U-Haul will charge you the amount held, plus any additional amounts owed in a separate transaction.
Funds held are normally released within 5 business days of final transaction. If it has been more than 5 business days and the held amount is still not available let us help!
Please speak with your financial institution to verify what they require to release the held amount. The form below contains standard information we have found most financial institutions require. If additional information is needed please let us know by using the field provided.