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Kelsie H.
Customer Reviews for American Storage Hwy 69
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This is the worst storage unit I have ever had. The first month,they forgot to log me into as being moved into the unit. This resulted in then cutting my lock and putting a company lock on, after getting this resolved, I went to my unti to get some stuff out of it. And low an behold all my boxes had been gone through! I called the owners of unit and was told their was nothing they could do, to call the cops. Mind yall I was the only one that access to my unit until the incident happened on the 1st! I wouldn't recommend this storage unit to anyone! I've had trouble getting in and out the gate because the gate was not oppressing correctly, waited a hour for one of their workers to get their and fix it for me. They was suppose to install cameras on the units after my complaint, but just like all the other lies I was told this didn't happen.
Hannah S. | Overall ExperienceI would have liked it better if it had been open, but I had no issues with the location. It was fine.
Kerry K.