Customer Reviews for Arkansas Motorcycle Safety
(U-Haul Neighborhood Dealer)

320 reviews

1601 E 26th St   Little Rock, AR 72206

(501) 508-6925

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 12 pm - 4 pm

Services at this Location:

Contact Us

(501) 508-6925

1601 E 26th St
Little Rock, AR 72206

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 12 pm - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Nothing .

don H. 
Rating:
5.0

Lloyd was so very helpful and kind. I would highly recommend this location

Donna D. 
Rating:
5.0

Customer did not leave a comment.

Dustin S. 
Rating:
5.0

Customer did not leave a comment.

Donald P. 
Rating:
3.0

Truck was fine. Few of the tie down boards were loose. Process of picking up the truck was slow

Nathaniel A. 
Rating:
4.0

Customer did not leave a comment.

Rajib N. 
Rating:
1.0

Had to travel from western side of LR to the eastern! Site was on dead-end road in middle of nowhere!

kenneth H. 
Rating:
3.0

Had to go to 3 different locations before someone had trailer that i had reserved

Charles M. 
Rating:
5.0

Customer did not leave a comment.

David A. 
Rating:
4.0

Customer did not leave a comment.

Chad M. 
Rating:
2.0

We took the trailer back around 3:00 PM, but on one was there. Sign stated open until 7:00 PM.

Namtip R. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
3.0

Fix your trucks. My ride was full of stress an anxiety. Will end up being very wary if I use uhaul in the future

ryan D. 
Rating:
3.0

Nice service guy. easy process.

nicole F. 
Rating:
3.0

Customer did not leave a comment.

don R. 
Rating:
5.0

The manager was extremely kind and helpful, especially as this was our first U-Haul experience. He definitely eased our worries.

Richard Y. 
Rating:
1.0

Customer did not leave a comment.

Gail R. 
Rating:
5.0

Customer did not leave a comment.

Larry B. 
Rating:
5.0

Great customer service

Shumecio F. 
Rating:
1.0

Customer did not leave a comment.

Lavonisha W. 
Rating:
4.0

Customer did not leave a comment.

thomas M. 
Rating:
5.0

Your 24/7 app is terrible for pickup. We first lost our first trip due to your app.

DONALD M. 
Rating:
5.0

Customer did not leave a comment.

Letitia H. 
Rating:
1.0

Customer did not leave a comment.

Scott K. 
Rating:
5.0

Customer did not leave a comment.

Felicia P. 
Rating:
5.0

The guys running this place were the only good thing about my experience.

Stephen B. 
Rating:
4.0

Customer did not leave a comment.

Martha F. 
Rating:
2.0

Have it here if this one ever gets working out truck was dirty and some things were in disrepair there was no Dolly but I was paying for it and there weren't any moving pads.

MONIQUE K M. 
Rating:
5.0

Customer did not leave a comment.

Derrick G. 
Rating:
5.0

Customer did not leave a comment.

shakorian B. 
Rating:
5.0

Customer did not leave a comment.

Martha F. 
Rating:
5.0

Customer did not leave a comment.

Holly M. 
Rating:
5.0

I was very upset when I seen that the $544 rental reservation rate changed to almost $800. If I wasn't in dire need, I would have gone to another company.

DEDRA G. 
Rating:
5.0

Nothing. Service was wonderful and equipment excellent. The gentleman checking out the trailer noticed the lighting wire was not working on the Uhaul and immediately replaced it before finishing the checkout.

DANIEL M. 
Rating:
2.0

Train customer service to better listen to the customer for accurate information and direction.

Yolanda R. 
Rating:
5.0

Did great

Linda D. 
Rating:
5.0

Customer did not leave a comment.

Paul A. 
Rating:
1.0

Horrible experience! I want someone to contact me at (501) 304-2400.

Brian H. 
Rating:
5.0

Customer did not leave a comment.

AVINESH P. 
Rating:
5.0

Customer did not leave a comment.

john Y. 
Rating:
4.0

Customer did not leave a comment.

Neil T. 
Rating:
4.0

My husband returned the truck so other than visual I can't say must the interaction with the staff.

DOROTHY S. 
Rating:
5.0

Customer did not leave a comment.

ERICA YEVETTE H. 
Rating:
5.0

The guy was very helpful he gets five stars.

LAVANA A. 
Rating:
5.0

Nothing , customer service was great!

Sherrye B. 
Rating:
5.0

Customer did not leave a comment.

JOHN G. 
Rating:
3.0

Customer did not leave a comment.

JUANA G. 
Rating:
5.0

Customer did not leave a comment.

Burk H. 
Rating:
3.0

Everything locked behind 6 foot fence. Located at the end of a dead end street. Trailer that is not a uhaul out front where a customer would pull into park. Piece of glass where a sitting bench is. Cigarette buts all over by a coffee can. I think first impressions are very important.

Eddie W. 
Rating:
5.0

Customer did not leave a comment.

Linda G. 
Rating:
5.0

Customer did not leave a comment.

sonja B. 
Rating:
5.0

Customer did not leave a comment.

Matthew L. 
Rating:
5.0

Great service, thank you very much!

Mikelle R. 
Rating:
5.0

Customer did not leave a comment.

Brooks R. 
Rating:
5.0

Same as pick up location

BILL W. 
Rating:
5.0

Customer did not leave a comment.

ROB V. 
Rating:
3.0

Customer did not leave a comment.

Tracy E. 
Rating:
3.0

Customer did not leave a comment.

Cassandra M. 
Rating:
2.0

I reserved a 20 FT truck. It was not available when I went to pick it up. I was given a 26 FT truck which was more than I needed and cost me more in gas. I had also ordered a king size mattress cover (it had to be paid for in advance) and it was not available. $5.40 loss.

Delbert G. 
Rating:
5.0

Customer did not leave a comment.

Larry J. 
Rating:
4.0

Customer did not leave a comment.

Michael J. 
Rating:
5.0

The actual location is kind of in the middle of nowhere, but the guy was super nice and helpful so that made up for it.

Kristina K. 
Rating:
5.0

Excellent service from start to finish

Matthew K. 
Rating:
5.0

Very nice attentive

VAUGHN EARL B. 
Rating:
3.0

Facility was closed because it was Sunday. Trailer return instructions say to lift the trailer off the vehicle and set it down. I had 6 x 12 trailer and found it incredibly difficult to lift the trailer. I think having a jack accessible to the customer would be helpful.

Patrick T. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER K. 
Rating:
3.0

Customer did not leave a comment.

RICHARD B. 
Rating:
5.0

Customer did not leave a comment.

HEATHER B. 
Rating:
4.0

Customer did not leave a comment.

Andre H. 
Rating:
4.0

new equipment, in good condition. the building could use some renovation work

Luke C. 
Rating:
5.0

Customer did not leave a comment.

RANDY R. 
Rating:
5.0

Nothing to improve

karen A. 
Rating:
5.0

Customer did not leave a comment.

Tanisha E. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY H. 
Rating:
3.0

Customer did not leave a comment.

Dan W. 
Rating:
1.0

Customer did not leave a comment.

Brandi D. 
Rating:
5.0

Have been using UHAUL for over 30 years in my line of business and this has been by far the BEST experience with them yet. Owner was so accommodating and helpful. Will go out of my way to rent there again.

michael S. 
Rating:
1.0

This pickup location was definitely strange. Our two trucks were the only UHauls parked there and there was no signage indicating that it was a UHaul location. We had multiple phone calls with someone , first asking if we were going to pick them up and then trying to explain that maybe one of the trucks wasn't the one we should have been assigned. No one was there to check out the trucks or to let us know whether they had noted the gas tank levels. We took photos of the mileage and gas in both trucks in order to protect ourselves. There was an old guy in a building near the trucks who wandered over and said that he was in communication with the guy on the phone with us and just wanted to let us know that the keys were in the ignition. That guy was not a UHaul employee... no idea who he was. The guy who texted and called us was "Lloyd" and his number is 501-519-0061. We could have been picking up two stolen trucks for all we knew. The vehicles were fine, but the pick up experiences was strange.

Paula B. 
Rating:
5.0

These folks are great! Lloyd and Charlie were both polite and prompt. They took care of everything I needed, with friendly smiles. I have used this location twice and will go back again if I need a truck or trailer anytime.

Jon Z. 
Rating:
5.0

Customer did not leave a comment.

ALVIN V. 
Rating:
5.0

No way to improve! Everything was perfect! Seriously. I called to make a last minute truck reservation. The truck was great! They price was great! And Lloyd was wonderful! Thank you!

Kay D. 
Rating:
5.0

Customer did not leave a comment.

JACK D. 
Rating:
1.0

We did not receive a code for the lock box with the key. Had to call and send pic and wait for a code. The battery was dead on the truck. We had to jump start every time we turned off.

Steve C. 
Rating:
5.0

I believe they went out of there way to please me great service AAAAAAAAAAA+++++++

Dave R. 
Rating:
5.0

Customer did not leave a comment.

EDGAR M. 
Rating:
3.0

Customer did not leave a comment.

Gabriel N. 
Rating:
5.0

Customer did not leave a comment.

Sue W. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
4.0

Customer did not leave a comment.

Brian L. 
Rating:
3.0

Customer did not leave a comment.

Richard V. 
Rating:
2.0

I don't I'm going to be using self dropped again. They are usually run down areas.

Ron R. 
Rating:
3.0

Attendant was very friendly and helpful

BARBRA M. 
Rating:
5.0

Charles was very nice.

Paul W. 
Rating:
4.0

Customer did not leave a comment.

LeMario M. 
Rating:
5.0

Absolutely wonderful customer service! Very personable and accommodating.

Andreas L. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Fabulous help and customer service from the pick-up location person, Lloyd. Felt like I had a friend in the business helping me.

Charles S. 
Rating:
5.0

Customer did not leave a comment.

rivercity S. 
Rating:
5.0

Perfect

merrill D. 
Rating:
5.0

Customer did not leave a comment.

River City S. 
No reviews have been submitted for this location.

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