They were incredibly helpful with reimbursement for repairs.
Dale S
Customer Reviews for Aztec Trailer Sales And Service LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Trailer rented had a damaged fender that scraped on the trailer tire while carrying a load.
CURTIS DCrowded need more parking but staff very nice!
ANNE RGreat value
DANIEL SThe box truck was super dirty when we picked Unit up.
MICHAEL CWonderful people here in Aztec.., so thanksgiving for all their help.. made it so easy to so business
jamie bIt seems the familylaty of writing a quote was a little ruff for employees, other than that I was satisfied.
FRANK BOnline difficulty securing what was expected at vehicle pickup date.
BILLIE MThat man was the best.
Christy RVery easy process for dropping off. The location made it a very good, easy return.
Charlene THave a frequent user incentive!! I have rented a car dolly 5 or 6 times since October, I had to rent one yesterday and then again today!! So that would be very helpful, thank you Carolyn Stewart 505-793-1600
CAROLYN SAll good
Jay GVery quick and professional, my experience was easy. No hidden charges. Thank you!
RODNEY SNice Place!
Renee lI have rented from this location several times, they are wonderful
Carolyn SMatt was very professional, helpful. Made my move much better.
rob sthey help us with the hook ups which really helps.
Debbie MCourteous and helpful people made moving a simple and quick.
serena oVery rundown and difficult to find.
Heather CExtremely professional, no hassle, wouldn't go anywhere else! Will use again!
glen KThe truck was dusty in the cab and in the freight compartment. The shop was very dirty and had sexually explicit music playing. I had my kids (16 & 11 yr old girls) go back and wait at the car. I should not have had to be subjected to this and was not going to going to allow my daughters to be. And then twice I was lied to about refunds that would be made to my card. Once, in person at pick up, and a second time when I called two days later to discuss what I was told when I turned in the truck.
Jamie Hstaff very helpful
Harry MGuuD
Terry cEasy and great service
Troy DExcellent customer service
Cornelia TGreat
Steven HGood customer service.
Robert VNothing. The gentleman that helped me was generous, courteous, and very helpful even after the sale.
Phil CVery helpful and happy to accommodate for Jumbo Ministorage's shortcomings
Jesse DBetter signage for the U-Haul dropbox.
David HVictor was amazing and very helpful!!!
Roger DBoth locations very knowledgeable and friendly, which was nice to find these days.
Doug GIt was okay. I was not amazed by the service but also not disappointed.
Lindsay BIt was Saturday 11 AM when we came to pick up our trailer . u-HAUL closes at 12 on Sarurday. Victor was knowledgable, personable , friendly, and in the same efficient. He had a smile even at the very tail end of a long work week and morning!
lt cI was well taken care of as a customer. Appreciate It Victor.
curtis pWasn't as nice of a property
David PThe truck at pickup had a loose fuse to get the lights on the trailer to work. The truck center console was dirty when pulled down. My wife did not feel comfortable going to that location.
John SI don't remember the gentleman's name, but he was very helpful!
LISSA EThe technician did not hook up the trailer properly and consequently caused injury to a person while trying to load my vehicle. Very unknoledgeable person and would go elsewhere.
Manasseh BCustomer service was challenging. Not able to answer many questions asked. Seems they definitely focus on trailer sales and servicing at their business, UHAUL rentals seemed like an afterthought. Not much knowledge regarding UHAULS, for instance did not know height clearance of the UHAUL rented. Had to ask him to identify which UHAUL was the one we were renting, then left us on our own. Had to grab our own pads and dolly and load them. Not trying to be picky, but never had that experience before.
Cate HCustomer service was excellent.
RAYMOND FYou need to put backup cameras on the vehicles it's hard to back them up Especially on the 26th foot includes Truck
DAVID KIt’s my hometown location and the owner/franchisee (sp?) is a great American. Service couldn’t be better.
curtis pVery dark and lot was full. Hard to park the truck and trailer.
BRIAN SVery helpful. The computer system had my return location incorrect and the guy fixed it with no problem and it was $200 less. Everything was online via my email and it was really easy
Candice G