Customer Reviews for C&C Cycle
(U-Haul Neighborhood Dealer)

80 reviews

185 Commonwealth Ave   Mount Pearl, NL A1N4L3

(709) 722-0590

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(709) 722-0590

185 Commonwealth Ave
Mount Pearl, NL A1N4L3

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat-Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Robert J. 
Rating:
5.0

Customer did not leave a comment.

Keith B. 
Rating:
3.0

Truck wasn't ready for pick up at 9am, after my original pickup time and location was changed from 7am to 9am. Then I had to drive to another location for my auto transport trailer. Overall experience in the St John's location was terrible

Steve D. 
Rating:
4.0

Customer did not leave a comment.

Spencer W. 
Rating:
1.0

Refer everyone to the main location as well as Chris ( the financial manager ) as suppose to this location due to the employees poor attitude and terrible customer service & overall not feeling welcomed. On another note….. It's 2022, not every customer owns a credit card, there should be no reason why one shouldn't be able to use cash or debit/visa. The owner of the mount pearl location said he is suppose to take debit and cash but he refuses because it's not as beneficial to him, he in no way has the best interest or consideration for the customer in anyway. We had 24 hours to move & we wouldn't have made it happen without spontaneously thinking about the idea of calling the customer service line and getting help. The employee at the mount pearl location even got rude with Chris and made us feel uncomfortable after he told him to just let us use cash. I had used U-Haul about 3-4 times within the last 6 months & this is first and by far worst experience I've had with customer service.

Wanda H. 
Rating:
1.0

The company, U-Haul, itself is not the issue. The customer service from your representative at C&C Cycle was severely lacking. While checking us in, he asked us to step aside for patrons of C&C Cycle. Then, he proceeded to take a personal telephone call (about a truck) while serving us. His phone manners are atrocious - very abrupt and not willing to answer our questions. He said the person who usually deals with the U-Haul questions left the job. Not our problem. From this man's attitude, I doubt he will care at all about the way he treats customers. We will not be renting from this U-Haul location again.

Joanne F. 
Rating:
5.0

Customer did not leave a comment.

Glenn O. 
Rating:
1.0

We used 14 km for 2 hours. We put more gas in it than was in it before we returned it and the person charged us an extra 34 dollars 2 days after returning it!!! Crooks and reported it

Leona K. 
Rating:
2.0

More friendly staff who know how use the online info that I uploaded. He manually put my info in that I did online after calling someone for help. My input online did not sync with his computer. On return there was nothing to indicate that it was successfully returned. Will not use them in the future

Paula B. 
Rating:
1.0

The owner was too rude and not taking care of request and questions I had.

Hanif S. 
Rating:
5.0

Customer did not leave a comment.

Peggy P. 
Rating:
5.0

Customer did not leave a comment.

Shane B. 
Rating:
5.0

N/a

Laura M. 
Rating:
4.0

Customer did not leave a comment.

Claude R. 
Rating:
5.0

Customer did not leave a comment.

WAYNE S. 
Rating:
1.0

Customer did not leave a comment.

JAMES F. 
Rating:
5.0

Customer did not leave a comment.

ROGER BRUCE B. 
Rating:
5.0

Sheldon went above and beyond

TRAVIS ERIC B. 
Rating:
5.0

Quick and efficient service.

GORDON ALLEN W. 
Rating:
5.0

Nothing. Customer service was excellent.

Keith E. 
Rating:
5.0

Customer did not leave a comment.

KEITH BENEDICT B. 
Rating:
5.0

5 star excellent customer service. Very friendly. 100% excellent customer service

RENEE G. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER J M. 
Rating:
5.0

Customer did not leave a comment.

Philip D. 
Rating:
4.0

Customer did not leave a comment.

Leanne H. 
Rating:
5.0

Great friendly service. Tums up

RONALD R. 
Rating:
5.0

Very professional staff and awesome customer service

SEAN AMORDO D. 
Rating:
5.0

Customer did not leave a comment.

Julie H. 
Rating:
5.0

Customer did not leave a comment.

S B. 
Rating:
3.0

They didn't have enough money via cash or to return to my debit but instead of making me wait they offered to give me a truck to return to kenmount road and get my cash there but being in a time limit they did write me a personal check from there business which I was able to cash at the bank up the road. They need a float there but the people were really friendly and went out of there way to see I was happy

jennifer K. 
Rating:
5.0

very friendly and professional service

RINO STEPHANE M. 
Rating:
5.0

Customer did not leave a comment.

TERRENCE M P. 
Rating:
4.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Nothing, Very Professional

WILLIAM PATRICK F. 
Rating:
5.0

Customer did not leave a comment.

KENNETH RONALD M. 
Rating:
5.0

Customer did not leave a comment.

PETER DONALD L. 
Rating:
4.0

Customer did not leave a comment.

Denise C. 
Rating:
5.0

Customer did not leave a comment.

KEVIN B. 
Rating:
5.0

Customer did not leave a comment.

Terry P. 
Rating:
4.0

Was confirmed the week prior to arrival for a pickup w/ 8' bed. Was only told it was going to be a 15' moving van, during the paperwork process. Would not have travelled to the site, had I known this prior to departure.

DYLAN GEORGE JOH H. 
Rating:
5.0

Customer did not leave a comment.

GARRETT R N. 
Rating:
5.0

Customer did not leave a comment.

KENT L M. 
Rating:
5.0

Customer did not leave a comment.

ERNEST H B. 
Rating:
5.0

Customer did not leave a comment.

JOHN KYLE G H. 
Rating:
5.0

Customer did not leave a comment.

KEITH L. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

nothing friendly n professional

PATRICK C. 
Rating:
5.0

Customer did not leave a comment.

Amy Janice H. 
Rating:
5.0

Hard to fill the gas tank 1/4 full Deliver the truck full of gas and have it returned full so much easier to fill

DR GARY R M. 
Rating:
5.0

The guys at C&C Cycle were great to deal with. Was glad to find a spot right in the community.

JOSEPH WAYNE T. 
Rating:
5.0

Everything went as planned

DAVID H. 
Rating:
5.0

Excellent customer relations

Joe M. 
Rating:
5.0

Sheldon was a great help to me.He went above and beyond to provide me with the service I needed..Thank You.

Joe M. 
Rating:
4.0

no complaints.

FRANK J. 
Rating:
5.0

Customer did not leave a comment.

Beverly D. 
Rating:
5.0

Customer did not leave a comment.

FREDERICK M. 
Rating:
5.0

Customer did not leave a comment.

BERNARD CHARLES M. 
Rating:
5.0

Customer did not leave a comment.

Julia B. 
Rating:
5.0

Customer did not leave a comment.

DENNIS D. 
Rating:
5.0

Customer did not leave a comment.

GLEN DAVID B. 
Rating:
5.0

Customer did not leave a comment.

Lisa Jean S. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS J L. 
Rating:
5.0

Customer did not leave a comment.

Cory P. 
Rating:
5.0

Customer did not leave a comment.

Francis P. 
Rating:
5.0

Superb!!!

SWEET JOAHNE A. 
Rating:
5.0

Excellent service!

KENNETH P. 
Rating:
5.0

Customer did not leave a comment.

NICOLE GLADYS H. 
Rating:
5.0

Great costumer service and fallow up.

GARY W Y. 
Rating:
5.0

Customer did not leave a comment.

DENNIS D. 
Rating:
5.0

Really friendly and helpful staff at the location. Fast, easy to rent and we were in and out quickly. Very appreciative too . Highly recommend this location.

DUNCAN JAMES M. 
Rating:
2.0

I picked up the truck at around 4 pm and parked it next day at 4:20 pm and I was charged for two days, 20 extra for the day and another 15 for insurance just for that half hour. If I knew that, I would return the car the next day.

Arastoo B. 
Rating:
2.0

Staff were not very friendly or able to answer some specific questions

Craig H. 
Rating:
1.0

I had a reservation for 9am, and wasn't able to be there on time. I showed up at noon, having taken a taxi the 35 minutes out to location. The truck had been rented out and my contract manually voided at 11:20. I wouldn't mind this being common practice, if only I were to have received a confirmation call. Overall, I was left in a horrible situation, trying to find a last minute truck on the 31st of the month, and out $50 in cab fair. I'm not sure who put me on the chopping block, but the man operating the location pled ignorance.

John M. 
Rating:
5.0

Online app was very frustrating to use. In the future, I will be speaking to a representative directly for pick up and drop off!

Peter C. 
Rating:
5.0

Customer did not leave a comment.

Gerry A. 
Rating:
5.0

Customer did not leave a comment.

Chris M. 
Rating:
5.0

Great bunch of fellas, Very helpful and easy to deal with. Definitely going to return here if a uhaul is needed in the future.

david I. 
Rating:
1.0

I took the truck with less than 1/2 tank of gas... it was suppose to be 1/2... I went in to tell Paul and he told me to take a picture...I return it on 1/2 and he says it 3/8 of a tank... they charged me for it... there stealing it far as I'm concerned...never again!

Cyril R. 
Rating:
5.0

Free dolly's with all truck rentals for cube trucks..would been great..and maybe light that's would stay on inside box for movin. Not good to let ur engine idle.. I kept the truck off until I needed to drive. Both outlet stores were great. Thanks again Lola Edwards

lola E. 
Rating:
3.0

While the local provider was great, the service from uhaul was terrible. They charged for blankets and dolly that we never used and had to call multiple times while we already had the truck and even after we had returned it. Very frustrating and we were never credited for the items we were charged for but never had.

christine D. 
No reviews have been submitted for this location.

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