Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No problem at all. We had to drop off the
trailer while the business was closed because we were out of town on the return. Date. I called the next morning and spoke to someone at the drop off location and everything was good.
geraldine F.
Rating:
4.0
Customer did not leave a comment.
Jeff H.
Rating:
5.0
Customer did not leave a comment.
Trent F.
Rating:
4.0
Customer did not leave a comment.
Mukesha V.
Rating:
5.0
Everything Was Perfect!! â¤â¤
philondria S.
Rating:
5.0
Customer did not leave a comment.
patricia S.
Rating:
5.0
Customer did not leave a comment.
Raeshonda R.
Rating:
5.0
Customer did not leave a comment.
Tiffenie P.
Rating:
4.0
Customer did not leave a comment.
Luvenia A.
Rating:
5.0
Customer did not leave a comment.
SHAQUITA H.
Rating:
5.0
Customer did not leave a comment.
BILLY J.
Rating:
5.0
Customer did not leave a comment.
JAMES S.
Rating:
3.0
Wash and clean truck
RONALD B.
Rating:
5.0
Customer did not leave a comment.
LAURIE B.
Rating:
5.0
Customer did not leave a comment.
JOHN W.
Rating:
5.0
Customer did not leave a comment.
Judith B.
Rating:
4.0
Customer did not leave a comment.
Christopher B.
Rating:
5.0
Customer did not leave a comment.
Laquita B.
Rating:
5.0
Customer did not leave a comment.
DEXTER M.
Rating:
5.0
Customer did not leave a comment.
Ericka T.
Rating:
5.0
Customer did not leave a comment.
angie P.
Rating:
5.0
Customer did not leave a comment.
NICOLE M.
Rating:
5.0
Customer did not leave a comment.
RONNIE M.
Rating:
5.0
Customer did not leave a comment.
Robert G.
Rating:
5.0
Nothing. That's how customers service should be
Thanks
KENNETH E.
Rating:
5.0
Customer did not leave a comment.
miguel E.
Rating:
5.0
Great.
Robert F.
Rating:
4.0
Customer did not leave a comment.
Craig M.
Rating:
5.0
Customer did not leave a comment.
Chris B.
Rating:
5.0
All is wonderful...
Patreice G.
Rating:
3.0
maintain equipment performance and operation
theodore H.
Rating:
3.0
Customer did not leave a comment.
Ronnie M.
Rating:
3.0
Customer did not leave a comment.
Rashawn J.
Rating:
5.0
Customer did not leave a comment.
John H.
Rating:
3.0
Customer did not leave a comment.
Dennis M.
Rating:
5.0
Customer did not leave a comment.
Don M.
Rating:
3.0
Will not be a next time.
LARRY H.
Rating:
5.0
Couldn't have asked for a better experience, in and out in 15 to 20 minutes!!
jimbo C.
Rating:
1.0
Did not know the price didn't know they charged by the mile . Thought it was the amount on the truck plus gas nobody explain it
Brittany H.
Rating:
5.0
Customer did not leave a comment.
Tracy G.
Rating:
5.0
Customer did not leave a comment.
Rodney E.
Rating:
5.0
Customer did not leave a comment.
Denise J.
Rating:
5.0
Customer did not leave a comment.
tyanna D.
Rating:
5.0
Treated like a valued guest
larry W.
Rating:
5.0
Was very nice
KIM W.
Rating:
5.0
Excellent service.
james F.
Rating:
5.0
returning truck went very smooth....truck was excellent an clean...
location check in in greensboro alabama quick and friendly...thanks so much....
MYLES F.
Rating:
5.0
Customer did not leave a comment.
DWIGHT B.
Rating:
5.0
Customer did not leave a comment.
burmis N.
Rating:
4.0
Customer did not leave a comment.
Chuck B.
Rating:
5.0
Not painful and was easy
quinton J.
Rating:
5.0
Customer did not leave a comment.
Steven K.
Rating:
3.0
Customer did not leave a comment.
judith M.
Rating:
2.0
Cleanliness. It was dark with no good lighting.
Callie R.
Rating:
2.0
Establishment failed to return the trailer that was returned and Uhaul contacted me to advise the rental has not been designated as returned. After several calls and verification by a family member that the rental was there, Uhaul promptly contacted me to advise the rental contract was closed and emailed me a receipt.
BERENICE A.
Rating:
5.0
Customer did not leave a comment.
Ginger J.
Rating:
4.0
Customer did not leave a comment.
DONNA R.
Rating:
5.0
Customer did not leave a comment.
trey W.
Rating:
5.0
Very good service, nothing to add.
MICHAEL M.
Rating:
5.0
Customer did not leave a comment.
thomas W.
Rating:
5.0
Customer did not leave a comment.
Karl H.
Rating:
5.0
Customer did not leave a comment.
Terry H.
Rating:
5.0
Customer did not leave a comment.
richard B.
Rating:
3.0
Customer did not leave a comment.
HENRY K.
Rating:
4.0
Wished there was a hand truck available with the uhaul rental. Other than that very pleasant renting experience
alex H.
Rating:
5.0
Service at the location was good. I was not happy with the fact that we had to drive over 35 country miles to get there. When there were at least 7 locations closer. It took over an hour to get there and back, just to pick up the truck. Not happy about that at all.
diana W.
Rating:
5.0
Matthew was very good, helpful, and knowledgeable. Could not have been better.
jerry F.
Rating:
4.0
Customer did not leave a comment.
ralph C.
Rating:
1.0
Where do I start?? Not enough time or space to even start.... Anything short of refunding my money......NOTHING!!!!!
Warren C T.
Rating:
5.0
Customer did not leave a comment.
CHRISTOPHER T.
Rating:
4.0
owner was extremely helpful
Bryan S.
Rating:
4.0
Customer did not leave a comment.
Wayne E.
Rating:
3.0
Make sure before they give out equipment that it works properly.
Julius G.
Rating:
5.0
Customer did not leave a comment.
FREDERICK P.
Rating:
4.0
Customer did not leave a comment.
PAM B.
Rating:
5.0
Customer did not leave a comment.
Dale C.
Rating:
5.0
Customer did not leave a comment.
DOUGLAS F.
Rating:
5.0
Customer did not leave a comment.
REMONA B.
Rating:
4.0
Customer did not leave a comment.
Teresa H.
Rating:
5.0
Customer did not leave a comment.
MELISSA E.
Rating:
1.0
Greensboro was fine. I had set up a pickup that morning in Tuscaloosa, Al - they did not have a truck, had to go to Greensboro -40 miles away. The truck had ants in cab and loading area
FRANK W.
Rating:
3.0
I rented a trailer that was too small. Phoned into the Uhaul center and they were very helpful in finding me a larger trailer. Very impressed with the customer service.