Customer Reviews for K&P Welding
(U-Haul Neighborhood Dealer)

227 reviews

3301 Avenue I   Scottsbluff, NE 69361

(308) 632-3095

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(308) 632-3095

3301 Avenue I
Scottsbluff, NE 69361

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The truck ran flawlessly! Thank you

Gregory V. 
Rating:
4.0

Customer did not leave a comment.

Dale B. 
Rating:
3.0

Just a dirt field. Nobody there.

Jeff K. 
Rating:
4.0

Windows wre very dirty and head lights other than that low on fuel but very nice to talk with you.

pat S. 
Rating:
4.0

Truck ran great, Peggy was very helpful. Easy in and easy out. Two thumbs up and four stars

Matthew H. 
Rating:
5.0

Customer did not leave a comment.

Will B. 
Rating:
5.0

Staff was friendly and on time. When checking out the vehicle everything was fine. Within 10 miles of leaving for destination the exhaust system developed a hole in the system making the noise level in the cab 95db and required us to keep windows open due to exhaust for fumes for a trip of 1000 miles.

Neal J. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Peggy was wonderful!

Elizbeth S. 
Rating:
5.0

Very helpful

Matthew E. 
Rating:
5.0

Customer did not leave a comment.

Tara L. 
Rating:
5.0

They were good people that helped me with my checking in both trucks. They were very kind!

Terry F. 
Rating:
5.0

Customer did not leave a comment.

Joshua H. 
Rating:
5.0

Customer did not leave a comment.

Robin H. 
Rating:
4.0

Customer did not leave a comment.

Lamin C. 
Rating:
5.0

Very friendly great customer service highly recommended

Christina R. 
Rating:
4.0

Great overall experience from beginning to end. Only thing I would say needs fix was is to make it easier to check in trucks after normal business hours. The site wasn't working for me and I had to call the business to let them know I couldn't check in the truck.

Merrilu L. 
Rating:
5.0

Customer did not leave a comment.

TERRY F. 
Rating:
5.0

Just a lot to park the truck. It worked!

terry F. 
Rating:
2.0

Do not mistakenly buy any SUPPLIES from UHAUL! I did and if I drive 75 mile each way, 150 miles total I could return supplies at no cost and refunded. Cost of idumbs I purchased cost $147.18 and I returned them at $239.59. I was told that the you will refund the $147.18. I feel pretty SCAMMED. I will be sure to pass this on on social media and anywhere else I can.

Joseph B. 
Rating:
5.0

Fantastic experience with this dealer.

Rob H. 
Rating:
5.0

Customer did not leave a comment.

Jennifer H. 
Rating:
4.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

K & P Welding reached out before I arrived to make sure that this rental experience was excellent and it was!

Mark O. 
Rating:
5.0

Customer did not leave a comment.

Monte R. 
Rating:
5.0

Customer did not leave a comment.

Astrid M. 
Rating:
3.0

Customer did not leave a comment.

KELLY O. 
Rating:
5.0

Every thing went great and pulled good. The renting process went quick.

Steven B. 
Rating:
4.0

Customer did not leave a comment.

Sandra S. 
Rating:
3.0

Poor lighting made it difficult to drop off in the dark there were holes in gravel lot full of water

Nathan V. 
Rating:
5.0

Best ever These folks treat the UHaul work as if it were their own, very personal responsive and considerate and punctual Role model for others

Michael F. 
Rating:
5.0

Customer did not leave a comment.

Jason T. 
Rating:
5.0

Customer did not leave a comment.

Kent L. 
Rating:
5.0

Great Team These folks try really hard

Michael F. 
Rating:
5.0

Customer did not leave a comment.

Dennis U. 
Rating:
3.0

No office available. Called several times prior to drop off and no answer just an answering machine.

JOHN F. 
Rating:
4.0

Customer did not leave a comment.

Angela V. 
Rating:
5.0

Customer did not leave a comment.

Monte S. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
3.0

It might have been better had a rep. Been on site for the checkout, or at least instructed to be capable of hooking up the heavy tounge by ones self. I managed but someone less fit may not have been able to hitch up without assistance.

Alan W. 
Rating:
5.0

Always friendly and very helpfull

Michael F. 
Rating:
5.0

Customer did not leave a comment.

QUINCY W. 
Rating:
5.0

Customer did not leave a comment.

Danika F. 
Rating:
5.0

Nothing! They worked very hard to get the equipment we needed!

Lisa O. 
Rating:
4.0

Customer did not leave a comment.

Connie T. 
Rating:
5.0

Customer did not leave a comment.

Sara C. 
Rating:
5.0

Customer did not leave a comment.

Donna P. 
Rating:
5.0

Very easy to reserve, pickup, and drop off. Vehicle was exactly want we needed for a local move. The local provider made the experience very smooth. Thanks.

kevin S. 
Rating:
5.0

Wonderful service

Glenn C. 
Rating:
4.0

Easy process t I drop off though I felt the key drop box seemed like it could easily be tampered with and that made me a smidge nervous!

AMBER Z. 
Rating:
4.0

Very Pleasant to deal with.

Michael F. 
Rating:
5.0

Customer did not leave a comment.

Chad B. 
Rating:
4.0

There is no K and P Welding at 3301 Avenue I. Return address is a vacant lot with 4 ft x 8 ft sign stating something like "Avery motors is not a U-Haul dealer. Call ### #### for instructions " This Averys (not actual name) motors is a repair shop next to the vacant lot. It was obvious they were tired of renters knocking on their door to return u-hauls.I found a drop box to insert key and contract. I was very uncomfortable dropping the only document I had relating to the transaction. I expected someone to inspect the truck and read the odometer upon truck return. This is why I checked NA on two questions regarding friendly and helpful, above. Later, I wished I had found where the dealer was and driven there to receive the service I expected. I did take a picture of the odometer and the contract. I am glad I took pictures of vehicle damage as I picked up the truck. I lost some sleep over being charged for damages I did not cause. I always thought your company was of high quality. If I use your product again, I will be more careful and document each step.

ROCKY R. 
Rating:
5.0

Great individual with excellent Service, Courteous & Friendly & Professional.

Sal B. 
Rating:
5.0

Customer did not leave a comment.

Jamie Dawn S. 
Rating:
2.0

Everything was done over the phone . The trailer was not clean inside.

Shawn Colan W. 
Rating:
5.0

Everything was great. Maybe start with a full tank of gas but otherwise everything was great!

Konni E. 
Rating:
2.0

The fact that they don't have anybody present at the location really doesn't bother me. The trailer was where it was supposed to be as planned. Peggy asked that I call her when I get there and tell her which trailer I picked. I called and Peggy didn't answer the phone so I left her a voice message. She called me later, asked if I had the trailer, and made it sound like I had done something wrong. She said she didn't see a missed call or a voicemail so she insisted that I had not called her. At this point we were talking to each other and we could exchange pertinent information but she kept bringing up that she didn't believe that I had called her. I didn't see the point in arguing with her and trying to prove that I had called so we just took care of exchanging information. If you don't bother having an actual person working at your location you might expect that not everything will go exactly as planned.

JEFFREY D. 
Rating:
5.0

Very helpful. Friendly.

Steven P. 
Rating:
5.0

Great staff!!

DEVIN F. 
Rating:
5.0

It was great when I needed help.

Janet S. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
5.0

Very accommodating and very friendly and helpful.

Candon E. 
Rating:
5.0

The problem with my rental was in corporate office computers. It kept messing up my return location and sending me wrong email information.

LAURIE L. 
Rating:
2.0

just an empty unsecured lot with a telephone number to call when you drop off. I called the number but nobody answered. Left a message and asked for a call back confirming their receipt of my dropped off equipment. Never received a call back. Plenty of other Uhaul places in Scottsbluff that are attended and secure. Use them instead.

Travis H. 
Rating:
5.0

Customer did not leave a comment.

Kim F. 
Rating:
5.0

Customer did not leave a comment.

kelley K. 
Rating:
5.0

Nothing , the agent was very courteous.

Paul H. 
Rating:
5.0

Customer did not leave a comment.

Charley P. 
Rating:
5.0

Customer did not leave a comment.

Kelly W. 
Rating:
5.0

Would've been nice to have help making sure it was secured on my vehicle.

Michelle H. 
Rating:
5.0

Customer did not leave a comment.

brad B. 
Rating:
3.0

The tail light was out due to a faulty wire that was cut.i got pulled over by law enforcement and received a warning. It was not pleasant. I called to tell the woman who runs the place she assured me I would receive a discount which I have not. It was a bad experience.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

chad H. 
Rating:
5.0

K&P welding has the best customer service!! The only place to get your Uhaul. Thank you

Thomas P. 
Rating:
5.0

Kevin and Peggy have the only uhaul place in town to which I will will go or to which I will refer my friends. They are very friendly and will accommodate however they are able.

William M. 
Rating:
5.0

Need jacks or stand on the bigger trailers

dave H. 
Rating:
5.0

Peggy (I hope that's right) was super helpful in helping us out.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

Tonia R. 
Rating:
3.0

Automatically charged for two days and spent $500 for having the truck less than 24 hours. Then charged twenty seven dollars for maybe three dollars of gas. Both facilities were nice enough but the pricing is ABSOLUTELY OUTRAGEOUS. I have rented a larger truck with U-Haul for half the price in the past.

Donelle H. 
Rating:
5.0

The lady I spoke with to set this up was very kind and helpful!

BOBBI H. 
Rating:
4.0

Customer did not leave a comment.

terri M. 
Rating:
4.0

Very friendly

Kathryn C. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Customer did not leave a comment.

penny P. 
Rating:
5.0

The truck was almost new and drove very well and was comfortable. I would definitely recommend uhaul to anyone who wants to move.

Jerette D. 
Rating:
5.0

Customer did not leave a comment.

Clay S. 
Rating:
2.0

Customer did not leave a comment.

STEVE M. 
Rating:
5.0

Great experience. The person that we worked with at K&P went above and beyond to help us with this rental. Thank you

Dennis P. 
Rating:
5.0

Peggy at The Ave I (Scottsbluff, Ne) location is absolutely phenomenal! She couldn't have been more friendly or accommodating!

Amber B. 
Rating:
5.0

Customer did not leave a comment.

DONALD C. 
Rating:
4.0

Having no cruise control was a pain

Cindy K. 
Rating:
5.0

Customer did not leave a comment.

Yolanda G. 
Rating:
3.0

I had to drive 120 miles to pick up this truck. So I had to pay for 120 miles of about $27 in gas.

William F. 
Rating:
3.0

open an office there

EARNEST C. 
Rating:
5.0

None! Excellent service.

Cheryl G. 
Rating:
5.0

Customer did not leave a comment.

Darlene P. 
Rating:
4.0

Customer did not leave a comment.

Travis S. 
Rating:
4.0

There was no staff available for hookup of trailer. Not a huge deal, but completing the trailer hookup solo was somewhat heavy and difficult at the angle which the trailer was parked.

Jack L. 
Rating:
5.0

Customer did not leave a comment.

Karen D. 
No reviews have been submitted for this location.

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