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Douglas T.
Customer Reviews for Mineral Ridge Tire & Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Girl reserved us a van for 8:00 pm that was needed for 2 hrs Get to pick up and couldn't get to work called uhaul to find out was changed to 7 am next morning. Man was extremely rude, on hold 15 min. A girl now gets on phone and she hangs up on me I got online now at 9 pm found only a 26 foot truck farther away so a van for 2 hrs I was suppose to get and would have cost me all together $40 gas and all now turned into a over a $100 trip had 5 pcs of furniture in a 26 foot I had no choice to get. Fir 20 miles cost me $33 … Lost of time, money and treated very badly. Listen to your recordings I think I should get a refund if the difference of my loss
Brian P.Truck was not what we had ordered and very big for what we needed. Was very shaky on highway. And our dolly we paid for wasn't in it.
Robert H.The staff at this location was courteous and very helpful, I was in an out with my rental in a timely manner I give them a 5 star rating in customer service
EUGENE L.I think that the trailer I picked up was the only U-Haul item on the lot, but the staff was very helpful.
Thomas L.App worked well for drop off
frank D.