Customer Reviews for Pittsburgh Truck and Tow
(U-Haul Neighborhood Dealer)

836 reviews

1701 Main St   Pittsburgh, PA 15215

(412) 961-9747

Location Hours

  • Mon-Fri: 9 am - 3 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(412) 961-9747

1701 Main St
Pittsburgh, PA 15215

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 3 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Thomas G. 
Rating:
5.0

This place was great! Friendly staff. Very accommodating to our last minute needs. The van was in pristine condition.

Justin W. 
Rating:
5.0

Great experience!

Brittny M. 
Rating:
5.0

Customer did not leave a comment.

Haley A. 
Rating:
3.0

Customer did not leave a comment.

Alexander F. 
Rating:
5.0

They are very nice and make sure you have everything you need I use a truck once a year and I will always go to this location. So friendly and will make sure he has what you need!

Raymond N. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

Anthony L. 
Rating:
5.0

Reservation process is clunky.

Devlin G. 
Rating:
5.0

Customer did not leave a comment.

BRIAN C. 
Rating:
5.0

Bob was helpful and efficient.

Joseph K. 
Rating:
5.0

Great service

Richard L. 
Rating:
5.0

Pittsburgh Truck and Tow goes above and beyond. Highly recommend!!

CHRISTIE C. 
Rating:
2.0

When we picked the truck up there was no attendant on site. He gave us a code to a lock box to get the key. When we found our truck (through trial and error putting key in various truck doors) we find that our truck was on E - totally empty fuel. Barley made it to a gas station.

Maria B. 
Rating:
5.0

Customer did not leave a comment.

Catherine M. 
Rating:
5.0

Van was available as requested, at the time requested. Perfect.

Nancy B. 
Rating:
5.0

The office was closed when we got there but the owner showed up during the process of drop off and made things work smoothly.

Philip S. 
Rating:
5.0

The owner was extremely friendly and accommodating.

Bethany B. 
Rating:
5.0

Wonderful customer service!!

Sarah K. 
Rating:
5.0

ALWAYS a great experience!

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT E. 
Rating:
5.0

Not much to improve on. They were very helpful

Nancy P. 
Rating:
5.0

The final cost was higher then expected. Very pricey to rent a small straight truck.

Amy A. 
Rating:
5.0

Customer did not leave a comment.

Laura C. 
Rating:
5.0

Came on time and we requested early pick up

JAMIE S. 
Rating:
5.0

Our experience was perfect. Thank you!

Phoebe H. 
Rating:
5.0

Great, friendly service

DEBORAH M. 
Rating:
5.0

Customer did not leave a comment.

drew M. 
Rating:
5.0

Customer did not leave a comment.

TERENCE J. 
Rating:
5.0

Nothing, your sales associate was great

DAVID G. 
Rating:
5.0

I have used this location several times. Always on time and so courteous. I have never had a problem. What can they do to improve? Nothing!

Anne E. 
Rating:
5.0

Not much employees were great, trucks clean and easy to retun. I recommend this place foe everyone. Thanks guys for all the help

Richard F. 
Rating:
5.0

Bob always goes above and beyond to be helpful!!!

SUSAN S. 
Rating:
5.0

Customer did not leave a comment.

Nancy R. 
Rating:
5.0

Customer did not leave a comment.

CURTIS H. 
Rating:
5.0

I got the trailer I needed. Fast friendly service.

Gerald L. 
Rating:
5.0

First time customer at this location, I will continue to go exclusively to Bob for my rental needs

Jonathan R. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

The owner was professional, helpful. My experience was so much easier than I had anticipated, and he was the reason. Thank you!!

Sheryl R. 
Rating:
5.0

Made everything easy and very friendly and professional

catherine L. 
Rating:
3.0

Customer did not leave a comment.

Laurie K. 
Rating:
5.0

Manager was most helpful, over extended self, pleasant & professional. Will return as a direct result of his helpfulness.

ROBERTA M. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY F. 
Rating:
5.0

Customer did not leave a comment.

GIL W. 
Rating:
5.0

Bob's service is top notch. He installed the lights I needed to my hitch to tow a uhaul properly. Also hooked it up for me and just provided all around great service. Flexible and helpful and friendly!! Will absolutely use this service again!

Christen M. 
Rating:
5.0

Customer did not leave a comment.

PATRICK K. 
Rating:
5.0

Proprietor was a nice guy to rent from, truck was well-used but clean and ran perfectly.

David H. 
Rating:
5.0

Customer did not leave a comment.

Tibor D. 
Rating:
5.0

This is an excellent location. Bob is fantastic. I always rent my vans here. Always a great experience.

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

BRYAN H. 
Rating:
5.0

Best uhaul location I've ever been to!

KYLE M. 
Rating:
5.0

Customer did not leave a comment.

Lee T. 
Rating:
5.0

Customer did not leave a comment.

VALICIALAUREN H. 
Rating:
4.0

Customer did not leave a comment.

Markaya T. 
Rating:
3.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

BRUCE H. 
Rating:
5.0

Excellent service. Went above and beyond in a driving rain

GREGORY O. 
Rating:
5.0

Customer did not leave a comment.

GREGORY O. 
Rating:
5.0

The movers we hired through Uhaul were fantastic

JUERGEN K. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey S. 
Rating:
5.0

Customer did not leave a comment.

Theodore I. 
Rating:
4.0

everything was fine

John L. 
Rating:
5.0

Customer did not leave a comment.

HEIDI M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Customer did not leave a comment.

andrew T. 
Rating:
5.0

Customer did not leave a comment.

CHADD N. 
Rating:
5.0

That was the first time I had used a U-Haul car hauler. The operation and safety was clearly explained, as well as the potential pitfalls to avoid in my particular custom car move.

PATRICK H. 
Rating:
5.0

Staff was great and super helpful! Thanks!

Tony C. 
Rating:
5.0

Customer did not leave a comment.

SARAH N. 
Rating:
5.0

The person who picked up the truck from me was so friendly. He was occupied to something else, but was quick to come to me and made sure everything is taken care of. That visit was my second one with the same person. Great experience and I definitely would return when I need something.

CHARLES E. 
Rating:
5.0

Excellent responsive staff

JOHN B. 
Rating:
5.0

By far the best Uhaul distributor

ANTONIO L. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
3.0

Difficult parking. Had to street park all day. Not only that, but my reservation was due to start at 7am using mobile pick up, but due to “system issues” I didn't get my truck until 7:30. Upset.

Jessica S. 
Rating:
5.0

the 4x8 trailer seemed to be from the 80's. very old and beat-up. felt like my gear would fall through the floor. floor had many weak spots.

GARY M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT G. 
Rating:
5.0

Bob is awesome!

SARAH W. 
Rating:
5.0

Customer did not leave a comment.

Marcia S. 
Rating:
5.0

Customer did not leave a comment.

Anthony R. 
Rating:
5.0

Very friendly and helpful

WILLIAM B. 
Rating:
5.0

Bob and his staff were phantastic in helping me with my trailer rental! My trip was short, but it couldn't have gone smoother. Thank you!!

Jason M. 
Rating:
5.0

Provide parking for customers.

Kenneth P. 
Rating:
5.0

Customer did not leave a comment.

NANCY S. 
Rating:
5.0

Customer did not leave a comment.

VINCENT C. 
Rating:
5.0

I appreciated the resourcefulness in securing a 10-ft box truck on short notice when I realized that the 4x8 trailer I reserved would not meet mt needs.

THOMAS B. 
Rating:
4.0

Customer did not leave a comment.

Gabriel P. 
Rating:
5.0

Better explanation of location services when using an iPhone. Give the correct number to call when using contactless service, u list the regular number and they couldn't help so I had to call another number.

David K. 
Rating:
5.0

Super friendly and helpful

Stephen C. 
Rating:
5.0

No improvement needed. Staff was very friendly and helpful if in the area and need to rent another item i would definitely go through the same place.

RICHARD P. 
Rating:
5.0

Best customer service! Will always come back here!

REGIS T. 
Rating:
5.0

Customer did not leave a comment.

TREVOR W. 
Rating:
4.0

Customer did not leave a comment.

David F. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey J. 
Rating:
5.0

Customer did not leave a comment.

DAVID C. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN D. 
Rating:
5.0

It was all great! Great customer service, a clean and safe vehicle, and the right price. I highly recommend this location.

BROOKS F. 
Rating:
5.0

Everything worked out perfect with the moving truck and I'll definitely recommend this place to everyone I know that needs a moving truck!

JUDITH S. 
Rating:
5.0

You were great. Will get all my trailer rentals from you going forward👍👍

DALE H. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
No reviews have been submitted for this location.

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