Customer did not leave a comment.Eric M.
Customer Reviews for Terrys Auto & Towing LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I thought the service was excellent and In glad I picked Terry's Auto of the U-Haul dealers I had to chose from.timothy F.
Customer did not leave a comment.TERESA A.
Customer did not leave a comment.Cory M.
Teach them how to rent Uhauls. Took the guy an hour to figure it out when I was short on time as it was.Mackie M.
Customer did not leave a comment.Caitlin H.
I initially tried to schedule for pick up the computers were down, i was then told to just come in and pick up the uhaul and got there and there were no hauls. I spoke to a operator and she made a appointment for me to pick up a truck at 4:45 at a location that closed as t 4:30.....I practically begged for them to reopen to give me a uhaul......tried to call customer service and they hung up on my 3 timesnatasha M.
I was extremely disappointed that the pickup location was changed. Rather than permit me to pick up less than 4 miles from my home I had to go almost 30 miles each round trip to pickup and return. That is why I reserved several days before I needed it. Unfortunately Uhaul is the only game in town so apparently customer satisfaction doesn't really matterJames E.
Customer did not leave a comment.Ryan K.
Customer did not leave a comment.jorge S.
Customer did not leave a comment.Brian M.
Customer did not leave a comment.Jason D.
The tires on the van were sub par. The location was a junk yard with a horribly potholes drive. I will not be using this facility again. Completely unprofessional facility.Joy C.
You should not use this place at all. It was so creepy. Like something out of a horror movie. I would NEVER go there again, not even in broad daylight. Not worth it under any circumstances. Every single person who was with me (thankfully I was not alone) agreed with just how creepy and uninviting this location was. Close it immediately.Anthony G.
Customer did not leave a comment.Philip G.
Personnel were very helpful. We have used them for emergency car repairs while on vacation in the area and found them knowledgeable and fair.STEPHANIE E.
Customer did not leave a comment.Wayne H.
Bizarre location. Tiny sign out on the road then a drive past a junk yard of old school buses back to another junk yard and another very teeny sign for the key drop with no humans in sight.George C.
They were very friendly and easy to work with. Would definitely use them again! Thank you.Noah S.
Customer did not leave a comment.Peter S.
Customer did not leave a comment.Ludmil K.
The windshield wipers were horrible!!!! I could not see when it was raining. VERY Dangerous!! Please replace before the next victim has to drive it!theresa A.
The person processing my rental had difficulty with the website. Something about payment of the previous rental contract would not release the truck for my rental. The truck I rented was clean and ran well.BERNARD B.
Customer did not leave a comment.DAVID H.
The woman that I spoke to was very nice and went out of her way to accommodate us over a holiday weekend. We only needed the trailer for 2 days and they were closed for 5 days! They helped me hook it up to my truck and let us return it when we were finished on Friday night! It was the perfect trailer for transporting a motorcycle and we will definitely use Terry's again when we need a trailer! Thanks very much!MONICA G.
Customer did not leave a comment.JOHN M.
Customer did not leave a comment.XAVIER M.
Customer did not leave a comment.LYBET K.
Customer did not leave a comment.MALCOLM M.
Customer did not leave a comment.JAMES F.
Customer did not leave a comment.JIM M.
Person at desk was very pleasant and helpful...CHRISTOPHER M.
Customer did not leave a comment.THOMAS M.
Customer did not leave a comment.ELIZABETH A A.
This location is in the back woods in the middle of a junk yard. Uhaul really needs to do an inspection at this location. It was a little scary.donna P.