Customer Reviews for The Local Store
(U-Haul Neighborhood Dealer)

242 reviews

2815 State Hwy 105   Grayland, WA 98547
(6 miles south of the Westport T serving the Westport and Grayland areas)

(360) 267-0534

Location Hours

  • Mon-Sun: 8 am - 8 pm

Services at this Location:

Contact Us

(360) 267-0534

2815 State Hwy 105
Grayland, WA 98547
(6 miles south of the Westport T serving the Westport and Grayland areas)

Services at this Location:

Location Hours

  • Mon-Sun: 8 am - 8 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Uhaul trailer rented from Auburn location, blew truck fuse turning lights on. Uhaul help insisted on driving at night, to return trailer no option. The local store allowed trailer drop & they took care of return. Uhaul help should learn customer service from the local store.

DAVID ALLEN B. 
Rating:
5.0

Customer did not leave a comment.

terri H. 
Rating:
3.0

Although i didn't like the my original pick up location wasn't open as expected and I had to drive 30miles to another pick up site. That was inconvenient and more expensive on gas

Ben T. 
Rating:
5.0

Customer did not leave a comment.

Aaron H. 
Rating:
5.0

Customer did not leave a comment.

Jennifer B. 
Rating:
3.0

When it asks to rate "this location" I would say that the first place I went to,,: Ridgefield Mini Storage in Vancouver Washington was Incredible! The Ladies working there were Outstanding.. From there though it was just average. I had to travel three hours away just to pick up our Truck and it was an average little town in the middle of Nowhere. Dave was very helpful though. The Vancouver Washington "Ridgefield Mini Storage" location and staff should get 5 Star rating and awards for their intelligent help and compassion. The facility was close to my home and beautifully clean.. Wish I could have picked my U-Haul truck up from them.. But they set me up and got me going.. Many thanks to them.

Dan J. 
Rating:
5.0

When we reserve a 26 foot truck, do not give us a 10 foot truck !!!

sean B. 
Rating:
5.0

Customer did not leave a comment.

Scot A. 
Rating:
5.0

Customer did not leave a comment.

Alyssa H. 
Rating:
3.0

Customer did not leave a comment.

Carl P. 
Rating:
5.0

Customer did not leave a comment.

Jack S. 
Rating:
5.0

Nothing, local store was the only part of my move that went right. Thank you.

ralph S. 
Rating:
5.0

Customer did not leave a comment.

Jerry S. 
Rating:
4.0

Customer did not leave a comment.

Brian H. 
Rating:
5.0

Awesome service!!

jake C. 
Rating:
5.0

Customer did not leave a comment.

Justin C. 
Rating:
5.0

Customer did not leave a comment.

Rebeckah A. 
Rating:
3.0

Customer did not leave a comment.

sistla S. 
Rating:
5.0

The Local is a great place, and the UHaul rental was super easy -- both in picking up and dropping off!

Heather S. 
Rating:
5.0

Customer did not leave a comment.

jerry P. 
Rating:
5.0

They made it super easy and quick.

Joseph A. 
Rating:
5.0

Very good equipment. And a staff that is professional and works with you. Will always choose the location for rental needs . R.V

RON V. 
Rating:
5.0

She was excellent. Very helpful and friendly.

Cliff T. 
Rating:
5.0

Nothing, it was great

George E. 
Rating:
5.0

Customer did not leave a comment.

SCOTT O. 
Rating:
5.0

Customer did not leave a comment.

Denise N. 
Rating:
4.0

Customer did not leave a comment.

THOMAS S. 
Rating:
5.0

Customer did not leave a comment.

Matthew R. 
Rating:
5.0

Customer did not leave a comment.

AMBER D. 
Rating:
5.0

Customer did not leave a comment.

judy M. 
Rating:
5.0

excellent customer service at this location

DANIEL D. 
Rating:
5.0

No improvements needed. Everything was great and efficient.

melanie B. 
Rating:
5.0

Customer did not leave a comment.

APRIL A. 
Rating:
4.0

Thanks for the help

Pam H. 
Rating:
5.0

This is the beat place to rent from I rent uhaul a lot and this location is always very helpful quick and efficient. Great people. great experience.

Daniel C. 
Rating:
3.0

As much as the owner was very nice, he was extremely busy & took a great deal of time. We waited around for an hour and a half before we could leave .

Donna D. 
Rating:
5.0

Nothing, service was very nice and kind. I'm deaf and we were able to communicate well using notepads. I consider this above and beyond because it's been my experience that not very many people are willing to write thing down so I can understand what's being said.

Christopher M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

The gal helping us turn in our rental was so helpful, personable, and sweet!

Stephanie E. 
Rating:
4.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Always tell people that 10 foot trucks do not have pull out ramps.

Dawn B. 
Rating:
5.0

Customer did not leave a comment.

Jerry S. 
Rating:
5.0

Customer did not leave a comment.

Jerry S. 
Rating:
4.0

I ordered the trailer from Central Park, WA and was told it would be there. Found out that morning that they didn't have it and had to make a trip to Grayland. Luckily Grayland has it.

mike V. 
Rating:
5.0

Scott and Connie were great! Took care of additional day charge and moving pads, checked me out quickly and efficiently.

JACK LORENZ III S. 
Rating:
5.0

really appreciate the great and friendly service at The Local Store. Easy to pick up and return as well. :)

Heather S. 
Rating:
4.0

Always a pleasure to work with the Local Store.

Teresa M. 
Rating:
5.0

Customer did not leave a comment.

Keith R. 
Rating:
5.0

Things went very smoothly!

Jerry S. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

Tasha E. 
Rating:
5.0

Above & beyond customer experience at this location !!!

Gregory T. 
Rating:
5.0

Always the best place to go for U-Haul rentals!

Jerry S. 
Rating:
4.0

The Local Store are nothing but great people. Would definitely recommend them!

Damian S. 
Rating:
4.0

Customer did not leave a comment.

nick R. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

We've dropped quite a few trucks off here. The owner and his employees are fabulous so nice and courteous.

DALE L H. 
Rating:
5.0

Customer service was good but prices are absolutely outrageous!

Kayla K. 
Rating:
5.0

Customer did not leave a comment.

Steve H. 
Rating:
4.0

Long Beach WA location canceled my reservation 10 minutes before I was to pick up my car haul trailer. I was told the closest trailer was 30 miles away in Grayland WA. It was actually 76 miles and 1.5 hours away each way added a total of 4 hours late to pick up my wife's car.

Timothy K. 
Rating:
5.0

Friendly and professional. Easy pick up and drop off. Will use again the next time I need something from U-Haul.

Michael D. 
Rating:
5.0

Have rented several pieces of equipment and always been treated well

RONALD V. 
Rating:
5.0

Customer did not leave a comment.

CHRISTIE T. 
Rating:
5.0

Customer did not leave a comment.

Steven T. 
Rating:
5.0

SUPER!!!!

Christopher P. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

The Local Store is the BEST U-HAUL STORE EVER.

JOLYNN W. 
Rating:
5.0

Good

RONALD V. 
Rating:
5.0

Keep up the good customer service Scott and staff at the Local store. We love you all!!!

Madonna H. 
Rating:
5.0

Customer did not leave a comment.

Bob L. 
Rating:
5.0

Customer did not leave a comment.

Ellen J. 
Rating:
5.0

Excellent. Staff!!

RONALD V. 
Rating:
5.0

Customer did not leave a comment.

Bob L. 
Rating:
4.0

Friendly service.

Kevin G. 
Rating:
5.0

Customer did not leave a comment.

GARY G. 
Rating:
5.0

Customer did not leave a comment.

david B. 
Rating:
5.0

Much better experience then I had on a prior rental.

Zachary S. 
Rating:
5.0

Very friendly and helpful. I didn't have my phone to check in but they were understanding and quickly checked the equipment in without complaint or hesitation.

Megan Y. 
Rating:
5.0

Customer did not leave a comment.

Mark G. 
Rating:
5.0

These were the friendliest most helpful u-haul dealers I have ever dealt with 5 ??.

arlene S. 
Rating:
5.0

Customer did not leave a comment.

TerriLynn W. 
Rating:
1.0

Let the sales person deal with the customer (me) instead of grocery shoppers for my experience

Jeffrey A B. 
Rating:
5.0

Great job thanks

Lynn F. 
Rating:
4.0

I always use the Local Store as my uhaul connection. They provide the best customer service on the South Beach area. Scott and Connie are both super helpful and friendly.

Cynthia M. 
Rating:
5.0

Customer did not leave a comment.

gary C. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
1.0

Customer did not leave a comment.

Linsey S. 
Rating:
5.0

Connie and Scott are great!

JEFF R. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL O. 
Rating:
5.0

Nothing Scott and his amazing crew are over the top Very friendly and professional

nick R. 
Rating:
5.0

Fast and efficient, nothing to change to make it better.

Eric W. 
Rating:
5.0

Customer did not leave a comment.

Andrew D. 
Rating:
5.0

Customer did not leave a comment.

CHARLES W. 
Rating:
5.0

Customer did not leave a comment.

Patrick W. 
Rating:
5.0

Scott was excellent, he went above and beyond to make sure my truck was there at the time and day he said it would be

George E. 
Rating:
5.0

Very professional and knowledgeable

Andy T. 
Rating:
5.0

Scott is great even with being busy with his store he made sure to take care of me in a timely and efficient manner. Great service, very happy

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

Warren M. 
Rating:
5.0

Customer did not leave a comment.

Carl W. 
Rating:
5.0

Customer did not leave a comment.

marlene H. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top