Keys weren't accessible and I got charged for excessive miles when I wasn't even able to unlock the vehicle.JOSEPH R.
Customer Reviews for U Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was a u-haul subsidiary and it took us 40 minutes to get the keys. I think the folks at this location did a decent job but u-haul was the problem. The uhaul person changed the code to the Dropbox and also has problems with the reservation system. Uhaul should not list this as a uhaul location as it isn't one it's a storage unit facility.Rick W.