Customer Reviews for U-Haul Moving & Storage of Four Corners

277 reviews

3000 E Main St   Farmington, NM 87401

(505) 325-1659

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(505) 325-1659

3000 E Main St
Farmington, NM 87401

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
2.0

The guy (manager) was rude, belligerent and a liar. Had short in lighting on trailer and told me it was my truck. No customer service experience or knowledge. Bullied female employee (Latisha) who tried to give excellent service.

ROBERT G. 
Rating:
5.0

Customer did not leave a comment.

Loretta S. 
Rating:
5.0

Customer did not leave a comment.

Joseph A. 
Rating:
5.0

Customer did not leave a comment.

DUSTY C. 
Rating:
5.0

Customer did not leave a comment.

HOWARD A H. 
Rating:
5.0

Excellent service. No problems. Thank you!!

Paul M. 
Rating:
5.0

Customer did not leave a comment.

CHERYL S.  |  First Impressions 
Rating:
4.0

THE VEHICLE WAS TURNED IN WITH NO PROMBLEM. BUT AFTER I LEFT, I WAS CHARGED 130.00, I UNDERSTAND THE MILEAGE, AND THE GAS. BUT I CHARGE THE CLEANING-NOT DONE. WHEN A UNIT IS CHECKED OUT, THE CLERK NEEDS TO CHECK THE UNIT, BEFORE IT IS RENTED OUT AGAIN. SO, THIS WONT HAPPEN TO SINGLE MOM - NO CASH. !! LAST TIME I WILL USE A UHALE.

ANITA R. 
Rating:
5.0

Customer did not leave a comment.

Ambrose A. 
Rating:
5.0

Customer did not leave a comment.

Randell R. 
Rating:
5.0

Top tier customer service!!!

Brittany P. 
Rating:
5.0

Customer did not leave a comment.

Amanda P.  |  Overall Experience 
Rating:
5.0

I love the service here. Great location and great service.

Catarina S. 
Rating:
3.0

Customer did not leave a comment.

Lynda K. 
Rating:
5.0

Super fast, easy return! Top notch service!

SCOTT T. 
Rating:
5.0

everyone involved did a great job

Dale G. 
Rating:
5.0

Customer did not leave a comment.

DUSTY C. 
Rating:
5.0

Staff was professional and helpful. The facility was clean and was in better condition than others in the area.

Ottis B.  |  First Impressions 
Rating:
1.0

Not helpful... at all!

john G. 
Rating:
4.0

Customer did not leave a comment.

sarah S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alex W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Travis E. 
Rating:
5.0

Customer did not leave a comment.

Ed H. 
Rating:
5.0

Customer did not leave a comment.

Jim D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dustin D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patrick S.  |  Overall Experience 
Rating:
3.0

Correct pricing on retail items. Employees need to be able to ring up items from the sales floor.

TrudyM F. 
Rating:
5.0

All employees were helpful, knowledgeable and willing to go above and beyond to make our moving experience with U-Haul stress free. Thank you

Brenda M. 
Rating:
5.0

Staff was exceptionally helpful.

Joan F.  |  Overall Experience 
Rating:
4.0

There was a component of the trailer missing and, initially, they kinda said, “oh sorry about that.” But when I explained I needed that component I was given a similar trailer with everything. Not sure what I would have done if they didn't have the other trailer. Go to a different dealer, I suppose.

Reginald H. 
Rating:
5.0

Great service. I already booked a second rental!!

Paul M. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN G. 
Rating:
4.0

1 problem - I was going to be charged for the extra day and miles granted to me because my reservation in Gallup was not going to work since no vehicles were turned in there, but it was later explained and I was not charged for the "free" day and "extra" miles that were granted to me since I had to drive 70 extra miles each way to pick up the truck and trailer. 1 compliment - I didn't know how to use the straps to hold down my jeep on the trailer or know about a chain to hold it down also, so I was kindly shown and helped by an employee and I was ready to go. He didn't have to do so, but knowing I was unfamiliar with the equipment he went ahead and helped me! Thank you! 1 suggestion - rather than telling a customer to read the directions and rules in the pamphlet, tell them to check the straps holding the front tires of their jeep or car every day of driving as they will often loosen. Mine did until one was completely off and I didn't know how to get it back on. A man at a rest area ended up helping me and I made the trip the rest of the way by checking each morning before hitting the road to make sure they were tight and secure!

Richard P. 
Rating:
5.0

Customer did not leave a comment.

Seth F. 
Rating:
5.0

Customer did not leave a comment.

Brent S. 
Rating:
5.0

Will be using them again

jeremy L. 
Rating:
4.0

Customer did not leave a comment.

Charles C. 
Rating:
3.0

Customer did not leave a comment.

Karrie P. 
Rating:
5.0

Customer did not leave a comment.

Kirk C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brent S. 
Rating:
5.0

Customer did not leave a comment.

Delbert D.  |  Overall Experience 
Rating:
5.0

they provided everything in help and ideas, the team at farmington, New Mexico, should give themself a pat on the back for a job well done, Richard Taylor,

Richard T.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

George D. 
Rating:
5.0

The roll up door on the back of the trailer would get stuck everyt tme we opened it. Just frustrating.

Julie K. 
Rating:
5.0

The facility is great! I love the new indoor storage. The customer service is always tip-top. Thank y'all for the service.

Austin P. 
Rating:
4.0

Was hot inside the building

JUSTIN P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Desiree T. 
Rating:
5.0

They were ready for me, fast and efficient check out and in!

Richard N. 
Rating:
5.0

Customer did not leave a comment.

JACK A. 
Rating:
5.0

Gas tank was not at level mentioned, but they made adj. Only drove approx 34 miles but took 14 gal.to reset.

Eric G. 
Rating:
5.0

Jesus was very professional in his speech and conduct. He was extremely helpful

David T. 
Rating:
5.0

Customer did not leave a comment.

Ryan W. 
Rating:
5.0

Great customer service!

JOSEPHINE N. 
Rating:
5.0

Great customer service. Completely understanding of my predicament. 5 stars.

joe C. 
Rating:
5.0

I really liked having 24 hr access, my unit was clean and well lit. My only complaint, I was not credited back to my account one of two $60 charges for the utility trailer I rented for a day. Customer service was not helpful.

Geneva W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie S.  |  Overall Experience 
Rating:
5.0

Staff was courteous, efficient and knowledgeable.

Denise M. 
Rating:
5.0

Customer did not leave a comment.

Charlene H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pat B. 
Rating:
5.0

truck smelled like a heavy cig smoke - steering wheel very grimy - use wipes

Julius S. 
Rating:
5.0

Everything was very clean and secure. Everyone was always very helpful and kind! I appreciated it very much!!!!!!

Barbara L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brent S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brent S. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

really great

Lex F. 
Rating:
4.0

Customer did not leave a comment.

Thomas R. 
Rating:
5.0

Easy access. I appreciate the convenient use of the hand trucks to haul our items to our unit.

Ernestine L.  |  Online Move In 
Rating:
5.0

Matress cart too small could be a bit bigger at least 3 inches wider. I had to use a flat cart. Harder to manipulate.

Carolyn R. 
Rating:
5.0

Customer did not leave a comment.

Ernest N. 
Rating:
5.0

Thanks!

LEEANN V. 
Rating:
5.0

Customer did not leave a comment.

ROBB F.  |  First Impressions 
Rating:
5.0

The 5' x 5' was just the perfect room-storage i ever witnessed! @ a price?! So unbelievable! Love the deal! Love the place! Love the facility

herschel s.  |  First Impressions 
Rating:
5.0

Easy drop off.

Lance W. 
Rating:
5.0

The process to check in and check out equipment and rental was easy. Everything went smoothly. No complaints.

Aretta B. 
Rating:
5.0

Customer did not leave a comment.

Brad C. 
Rating:
3.0

Customer did not leave a comment.

Jason W. 
Rating:
4.0

I had to call roadside assistance for a flat on the trailer Auto transport I rented. The wait time for the repair was close to three hours. Would have been nice if the local haul person could have come from 5 minutes away instead of 65 miles away.

Todd K. 
Rating:
5.0

Customer did not leave a comment.

Laura M. 
Rating:
3.0

The air conditioner did not work. And since no one came out to check -in the truck I wasn't able to tell anyone. (There was a sign indicating to stay in the vehicle and someone would come out to check in the equipment.)

Fletcher C. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA M P. 
Rating:
5.0

Customer did not leave a comment.

Robert K. 
Rating:
5.0

The containers are very poorly built.

susan K. 
Rating:
3.0

Charge what you're supposed to instead of stealing extra money from everyone that rents a U-Haul.

AARON W. 
Rating:
5.0

Customer did not leave a comment.

Trinny M. 
Rating:
4.0

Customer did not leave a comment.

Heather R. 
Rating:
5.0

Keep up the good work. Customer service was fast and friendly.

Karlex B. 
Rating:
3.0

They just need to have a better system of recording the returns. Returned a car dolly about an hour after I rented it and then got a call at 5:00 asking me when I was going to return the car dolly.

CARLOS R. 
Rating:
5.0

The rental place called late on saturday to tell me that we could not keep the truck for the time we requested. Was be upset as we needed all that time to move

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
3.0

They kind of acted like it was imposition to turn it in at the service desk instead of just using the key drop box.

Wayne R. 
Rating:
4.0

Customer did not leave a comment.

Julius M. 
Rating:
3.0

Customer did not leave a comment.

Lynn H. 
Rating:
5.0

Customer did not leave a comment.

Vera A. 
Rating:
5.0

Wry nice gentleman at front and was a quick and easy process

Steve L. 
Rating:
5.0

Customer did not leave a comment.

Jemmalane L. 
Rating:
1.0

Do maintenance on the vehicles. Help the customer if they have a problem. Don't be lazy and just sit on your butt when someone needs something

Micheal B. 
Rating:
5.0

Customer did not leave a comment.

Devona B. 
Rating:
5.0

Outstanding service. I was towing a trailer when I found out my Wife had been in an accident and was in the hospital 4 hours away. I was able to drop off the trailer, get the contents into storage, and be on my way very quickly. Much Thanks...

Robert H. 
Rating:
5.0

Grate staff freandly and professional fast service excellent equipment

Jerardo O. 
Rating:
5.0

Customer did not leave a comment.

Edgar Allan B. 
Rating:
5.0

Customer did not leave a comment.

Joshua N. 
Rating:
5.0

Love the convenience of this place! Plus it's so clean

Barbara L. 
Rating:
5.0

Keep up the friendly and professional service.

Larry T. 
Rating:
3.0

Customer did not leave a comment.

Jeff E. 
Rating:
5.0

Customer did not leave a comment.

KIM P. 
Rating:
5.0

Customer did not leave a comment.

Alvin M. 
Rating:
3.0

Make sure the employees tell the customer the correct information instead of false information.

Jeramiah W. 
Rating:
5.0

Customer did not leave a comment.

Daniel R. 
Rating:
2.0

In my past years of using U-Haul, I've never had a truck that wasn't fully gassed. They told me the truck was at a 1/4 tank....I had to spend $110 to fill it up. I explained to the service attendant that it's a lot harder returning the truck to a specific gauge amount than returning it full...how ridiculous!! So when I returned the truck in Nebraska, of course there was more fuel (and my money) invested in the rental than planned. As usual, big money making corporations are greedy and forget about the consumer except when you want to fill your own pockets with our $$$$. The CEO probably won't read the consumers reviews but you asked for my opinion and now you have it.

Lee H. 
Rating:
5.0

Customer did not leave a comment.

Arthur N. 
Rating:
5.0

Customer did not leave a comment.

Melissa W. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Steve T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steve T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Margaret B. 
Rating:
1.0

The trailer I reserved was rented out before I got there. I was given a car hauling trailer and had to buy ply wood to lay down on top of it so I could haul my stuff. A $40 rental turned into a $150 rental when all said and done. Worthlessssssss. Could not believe it. Never use u haul again unless I'm dire need. I bet you won't even reply.my email is m.way.towns@ @gmail.com. Let's see.

MITCHEL T. 
Rating:
5.0

Customer did not leave a comment.

Jay M. 
Rating:
5.0

Super easy to return our equipment here!

Julie D. 
Rating:
5.0

Customer did not leave a comment.

Taft T. 
Rating:
5.0

Customer did not leave a comment.

Chad G. 
Rating:
5.0

The customer service was excellent. They were very helpful and took time to explain the service they were providing.

JOLENE B. 
Rating:
4.0

Customer did not leave a comment.

Rick R.  |  Overall Experience 
Rating:
5.0

Very nice facility with TONS of units inside. Once the loading/unloading bays are available, those will be very convenient.

Dustin M.  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Eugene M. 
Rating:
5.0

For cross country travel sometimes on the trailers the straps loosen if you go over rough roads or more stop and go traffic and you have to check it a bit more often.

Bonnie G. 
Rating:
5.0

Love the convenience of available carts to help move boxes to the unit.

Samantha E.  |  Online Move In 
Rating:
5.0

Need to put in Speed Bumps to slow down traffic going to Planet Fitness!!!

James K.  |  Overall Experience 
Rating:
5.0

Need to put speed bumps in front of building I dare near gotten hit by the car’s driving through the parking lot going to Planet Fitness!!!

James K.  |  Overall Experience 
Rating:
5.0

Need to put in speed bumps in I saw almost run over in the parking lot!!!

James K.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Terri R.  |  First Impressions 
Rating:
5.0

24 hour access to storage would be ideal.

William H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

terry w.  |  First Impressions 
Rating:
5.0

Very patient and helpful!

ISADORE T.  |  First Impressions 
Rating:
5.0

Everyone had been very friendly and helpful!!!

Barbara L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicolette K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas A.  |  First Impressions 
Rating:
5.0

Manager and staff were welcoming, kind, efficient in renting storage unit, thorough and informed me at each step. I would highly recommend this U-Haul facility.

karen p.  |  First Impressions 
Rating:
2.0

My stuff is 4 days late from expecting delivery date. I keep calling an no one can tell me where my stuff is. When we first got the boxes everything good no problems in Phoenix.

Crystal H.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Back
To Top