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Tyrone B
Customer Reviews for 1 Stop #12
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Timing is off I turned vehicle back in before my reciept states so I was charged for more time.so I will not be using the online service from this point. Truck was not clean at all had no time to change it !
Karen SA dolly would be great, however not a deal braker.
Henry MNothing
Nayron HGreat location, but not manned. The poor support of the online CHAT and telephone support make it doubtful that I want to trust the app again. Just too risky that you will successfully get your that I would risk it if I had a do or die move set up and a crew lined up. Give me a manned location to be secure and safe. The unmanned need much better, timely back up help on the app. The app freezing when unloading drivers license and photos of the truck is a real deal breaker on the app that stops the pickup.
Frederick RDid self drop off so did not interact with staff.
Thomas RImprove the App. Return procedure is confusing due to the "Retirn Your Rental" tab. The procedure comes up after it summarizes what to do leading you to believe your done. This results dropping the keys in rhecdropbox prematurely
Fabian G