Customer Reviews for 1 Stop Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of 1 Stop Mart

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Rosa B. on

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Customer did not leave a comment.

Penny R. on

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Charles S. on

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Truck was fine, though slightly dirty. Vendor took a long time and did not know what they we’re doing.

Edward M. on

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Maria B. on

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My reservation was all messed up. I was told this place didn’t open until 10, however it was a convenience store that was open hours before. My reservation was poorly handled.

harsha raghuveer A. on

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Wind shield wipers where terrible and no windshield liquid. Made moving very difficult.

Darby S. on

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Training! The poor cleric had a computer system that was slower than molasses. I had rented 2 dollies but only 1 was there. He removed from order but took over 20 minutes. He could not print my contract. All in all I was there for over an hour.

Robert L. on

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Service was okay and the location was very questionable area.

Deana F. on

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I ordered a dolly. There was not a dolly in the uhaul. I need to be reimbursed for the charge.

Timothy S. on

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Breana W. on

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McGregor C. on

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Truck was covered in bugs, couldn't see out of the windshield. My first stop was to a hand car wash. It didn't help much but cleaning the windshield at gas stops helped. In addition the floorboard was covered in mud and several trash items. It took almost an hour (50 mins) to paper up the rental and I was the only one renting. Tried uploading photos to no avail. I have them should you want them.

nauman Z. on

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Tammy S. on

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I really hate that I chose this place to drop-off the truck....They had the audacity to charge me a $25 cleaning fee because bugs were on the front of the vehicle....I was outraged!!! The inside was clean, the truck was back full of gas, and the inside of the truck where the furniture was was in immaculate condition. I kept asking him to show me in the contract where it stated that I had to clean the front of the truck, and of course he could not show me. I left there fuming.......I need my $25 refunded for this ridiculous charge!!!!!

Joaquin C. on

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The guy that works in the morning during the weekend miss-informed me about the service. He stated "You can drop the U-haul anywhere, no problem" and that was not the case. I had to drive back to drop it at that location.. I called customer service but your customer service representatives sound like they are on death row and about to be executed - Totally miserable and unwilling to help nor explain. I do not remember the name of the lady I talk to but I can tell you with certainly that she needs a good fuck ASAP - what an attitude she had. Anyway, the guy that helped me at drop off was really cool and helpful.