My whole experience from picking up the U-Haul to the movers I booked with U-Haul was the worst experience ever. They changed my reservation pickup location without calling to verify information. They sent no instructions for mobile pickup when I initially wanted counter pickup when they changed my reservation. The movers cancelled my reservation when I tried calling them no one picks up or calls back. This by far has been my worst experience with U-Haul especially with moving from one state to another.
Jessica C
Customer Reviews for 1 Tag & Title Stop Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My experience was so on point before and after the job. I don’t have any dislike. My helper were on point as well.
LUCILLE BOver charged and also showed up late to my scheduled pickup. Made me late for my job and then charged me more for showing up 17 min after the scheduled time when her herself was late for pickup. Bad customer service
Stephen WThey were not there i had to wait 30 minutes to get help. No one was at the facilities
TAVON TMaintain the great service
Quentin W