Customer Reviews for 19 Petroleum

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of 19 Petroleum

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pedro F.
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cant complain.it was an easy rentel

david V.
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Have more trucks available. The gentleman at this establishment was very kind and helpful. Thank you sir.

Michael S.
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I think the facility is fine however the the vehicle was not ready for I phone pickup at 8 am . I was informed when I arrived that I would have to wait for store opening at 10 am . Thankfully owner arrived slightly early don't confirm what you can't deliver

mateo J.
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easy move great service

Ginu P.
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Customer did not leave a comment.

Terrence K.
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Nelson R.
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elise M.
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happy i came here.good staff

vergas R.
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Customer did not leave a comment.

sanchez M.
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Customer did not leave a comment.

Callie C.
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The man was a little rude. Place was dirty

perez A.
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Customer did not leave a comment.

Nereida F.
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Gentlemen was very polite and respectful. The price is reasonable and would recommend this to family and friends. I'ma happy customer and will return.

nunoz R.
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Customer did not leave a comment.

ROBERT O.
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Less than 24 hours before pickup, we were advised that the pickup location had changed. We called the Perth Amboy location and were told “that's your problem”. I called the corporate uhaul line and the attendant was rude, unprofessional and unhelpful. On pickup day, ten minutes before the rental agreement, the truck was blocked in. The location did not have keys to get truck out without having me, the customer, move 2 vehicles. This is unacceptable. I can't believe I paid more than $1000 for terrible service.

gediz S.
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good service

Alexander F.
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We weren't supposed to have to go to Perth Amboy at all, but this was where the apparently only truck in the entire state was located, so we had to add over an hour of trips to get the truck. Not sure why our appointment time was pushed later, either, as the site was open as early as I'd initially requested.

Raymond B.
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Key needs to be in box.

terri B.
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great ser.vice

Michelle G.
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Customer did not leave a comment.

rodriguez S.
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Customer did not leave a comment.

Zakeeyah S.
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tuch M.
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velasquez J.
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quick in and out.servive was good

Sharon R.
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Customer did not leave a comment.

tyshan F.
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Customer did not leave a comment.

dimitrion J.
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Customer did not leave a comment.

ADENIYI A.
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Victor R.
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marte N.
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great staff. great sevice

HENRY N.
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no complains.great service

Rosemary A.
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Customer did not leave a comment.

argenis S.
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great service.easy in out will always come here.thanks

Omar S.
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I dropped my license on the ground outside and Steven found it.. Great place to rent a Uhual.. Very polite and professional..

Mirly P.
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It was quick and easy. The rep was very friendly.

Jayesh A.
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Customer did not leave a comment.

Jahaira H.
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Everything needs to improve!!!! The truck wasn't clean especially with this pandemic I am scared to get sick! I used my own disinfectants products to wipe down the truck. Furthermore, the tires on truck were low and the man at the location said it was fine.

Nilsa D.
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Customer did not leave a comment.

Andy H.
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Customer did not leave a comment.

William F.
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It had no gas , I turned in the truck on time with more gas then what it had before and they charged me $84.00 for a truck that was only 19.99 I just went local go penske,

mota A.
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it was easy move in and out. will allways come here

Jesus U.
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Good stuff

MICHAEL N.
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The location was ok, except for being given equipment with 1/4 tank of gas and having to purchase gas from the location before even leaving. Multiple issues were had with the company in regards to this reservation and remote pick-up of equipment.

Jonathan G.
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I got a screenshot of the “contract” the guy left for the day early so there was no one in to check in the truck when I brought it back BEFORE the marked time. Was never told about the UHAUL return link and was told I could return whenever with no charge since they were “going home early”. Instead got charged $20 + tax for a “convenience fee”

Channon J.
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Customer did not leave a comment.

Theodore C.
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mota A.
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great service.always will come here

ANTHONY A.
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Customer did not leave a comment.

Danny P.
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Customer did not leave a comment.

Jennifer D.
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Tire pressure light was on when I took the vehicle. Just thought it was slightly low on air so I didn't care too much but then I ended up having a flat. Truck wasn't filthy but didn't look like it had been thoroughly cleaned either. The passenger side rear view mirror was slightly cracked and I didn't notice this until loading the vehicle. Nobody at this location was wearing a mask during this pandemic and I had too search for the guy who handles Uhaul rentals. They were nice enough to change the vehicle to a more modern looking one. I was told I could keep the vehicle all day due to the flat tire I experienced but then when returning the vehicle uhaul system showed I had two rental fees of 19.95 so I had to select that I was not in agreement. Also when I called uhaul to report the flat tire the agent was not helpful and said she could not find my info after I provided her everything. I had success after calling back and speaking to a different agent. Overall I would not rent from here again due to it seeking to be a very disorganized company. Wasn't a horrible experience, but it wasn't ideal either. Was a bit stressful. That 19 petroleum place is not appealing to the eye and dirty looking, but it's a truck rental/gas station place so maybe my expectations are too high. Nobody there to greet you or seems to care to help aside from providing the keys and truck.

Nardia M.
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Customer did not leave a comment.

PEDROSILBESTRE R.
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Great service !!

Julio Cesar T.
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I was supposed to return at 4 pm I return truck at 3:30 and put the keys In mailbox then I went to check out and it didn't let me because I don't take pictures of odometer and gas fuel so immediately contacted uhaul customers service and she said she was going to put a note and now they charging me late fees and other stuff it's not right so I'm very upset if anything they can check the cameras of when I returned it but it's just easier to steal people money very unsatisfying

Carlos M.
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Customer did not leave a comment.

lissette S.
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Kimberly D.
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Be more friendly and helpful

Mayur P.
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Don't put anyone's life at risk. At least maintain the break of the vehicle. Mine was the horrible and worst experience.

Terance J.
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Avoid this location.

DAVID R.
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My only complaint. I made reservations for 1pm. I had to wait and wait. Truck never came. I was guven a puck up truck which was fine. The attendant said he was not going to charge fir gas as to i had to wait. I got bill and i see a charge for gas. Y? Thank you

Mariama B.
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Keep up your good work.

oury S.
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great service.alway will come here to rent uhaul

Joel T.
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Customer did not leave a comment.

alex J.
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These trucks are clean and new. Fast service, good management.

Alexander C.
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Customer did not leave a comment.

LILY B.
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I did not have a good experience, it was my first time to loan a truck and the dealer was not very helpful, everytime I ask him a question and his answer was I don't know, ahh! awful experience...just kept on referring me to the paperwork ..oh its sooo horrible.

Kinyetta B.
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Great Service!!!

Christopher O.
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The individual in charge was very rude and unwilling to help or answer questions. After completing my online registration I was still being asked for a $100 deposit to rent the truck which I have never done in the past. This was the absolute WORST U-HAUL experience I have ever had. It is unfortunate because I use uhaul all of the time. Very poor customer service and I feel like I have been overcharged for the truck and time.

Luis A.
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Do not let customers rent from this location. Customer service is non existent and the one rep did not explain any of the charges, how to pay for the mileage, and didn't even inspect the vehicle when we returned it! Moving is already stressful to begin with, but if this is how uhaul allows it's businesses to operate then I'd much rather save myself the extra stress and drag my stuff next time I move.

LEYTON P.
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Best place to rent !

mark D.
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Van was brand new (only 770 mi) I should have gotten the bigger truck. I had a lot more stuff than I thought. Over all, good experience with Uhaul.

Jason J.
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Customer did not leave a comment.

Joan R.
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Very nice location in perth amboy

Victor A.
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Customer did not leave a comment.

Maria P.
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Never have a problem at this location. Friendly and efficient.

Carlos A S.
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Customer service was great, I called he was there he helped me. Left my EZ pass by mistake I called he had it I'm happy. What else can we ask for.

Adderlin D.
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Customer did not leave a comment.

oury S.
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great service

Arturo T.
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Customer did not leave a comment.

Harry W.
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Customer did not leave a comment.

Daniel V.
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Braulio C.
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Customer did not leave a comment.

Venkata G.
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Customer did not leave a comment.

Kelvis M.
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Kelvis M.
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Customer did not leave a comment.

ANTOINETTE P.
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great place to rent a U-haul truck.

Joel P.
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Great service!

Erica S.
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Customer did not leave a comment.

Harry W.
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Customer did not leave a comment.

Francisco S.
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Customer did not leave a comment.

Jade P.
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Customer did not leave a comment.

Rosa F.
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Customer did not leave a comment.

Juan L.
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Customer did not leave a comment.

SAUNDRA K.
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The attendant said he would meet me there at 8:30 am but did not show. So I did a self checkout. I paid for 6 furniture pads, but they were not in the truck.

Gricel M.
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Customer did not leave a comment.

Violet N.
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Vehicle rides rough. Ride not pleasant at all. Although you register on line it still takes 30 to 45 minutes when you arrive at location. 10:30 reservation turns into 11:30 and vehicle has to be returned by 2:30 same day. Rip off in that light.

David Z.
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This was the best experience renting Uhaul at this location. Thank you so much! Great Service!!

Alan N.
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Customer did not leave a comment.

Doreen T.
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Owner was very friendly and made the process incredibly easy!

Eduardo R.
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Excellent customer service, truck was in perfect conditions (cleanliness and mechanic)

Jennifer K.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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