Customer Reviews for 19 Petroleum
(U-Haul Neighborhood Dealer)

967 reviews

74 W Pond Rd   Perth Amboy, NJ 08861

(732) 324-5631

Hours

  • Mon–Fri
    9 am–3:30 pm
  • Saturday
    10 am–3:30 pm
  • Sunday
    10 am–1 pm

Services at this Location:

Contact Us

(732) 324-5631

74 W Pond Rd
Perth Amboy, NJ 08861

Services at this Location:

Hours

  • Mon–Fri
    9 am–3:30 pm
  • Saturday
    10 am–3:30 pm
  • Sunday
    10 am–1 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

The website availability wasn't updated. Fortunately this location stayed open and I was able to pickup a van.

Maria R. 
Rating:
5.0

Customer did not leave a comment.

Franklyn S. 
Rating:
1.0

My furniture got bedbugs from your truck

Milly P. 
Rating:
1.0

I have been over charged for my rental and I was charged twice

Rafael M. 
Rating:
5.0

Steve is the best

Ibrahim G. 
Rating:
5.0

Customer did not leave a comment.

Ngteh T. 
Rating:
5.0

Customer did not leave a comment.

Kenneth P. 
Rating:
5.0

N/A

Shannon M. 
Rating:
2.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

Ruben H. 
Rating:
5.0

Excellent Service

David Z. 
Rating:
5.0

Quick and easy pick up to meet my needs

Jonathan S. 
Rating:
5.0

So far i've been satisfied. I can pick up rentals any time

MANUEL A. 
Rating:
3.0

Customer did not leave a comment.

Ralph C. 
Rating:
1.0

Better customer service

Victor R. 
Rating:
1.0

I called the location to ask about charges that were not explained and the person was rude and not helpful at all. He hung up the phone on me

Abraham A. 
Rating:
5.0

Good Friendly Service

David Z. 
Rating:
4.0

Customer did not leave a comment.

Mario L. 
Rating:
3.0

Very expensive I paying a 100.00 dolar

John G. 
Rating:
5.0

Customer did not leave a comment.

Ines Z. 
Rating:
5.0

Customer did not leave a comment.

Yolanda H. 
Rating:
5.0

I recommend this place to everyone they always have vehicles available

Maria G. 
Rating:
5.0

Excellent customer service

MARIA G. 
Rating:
3.0

Make sure the app doesn't crash during mobile share. And then I get the correct key when I call customer service. I was given a key to a truck that wasn't even on the property.

Luis J. 
Rating:
2.0

I returned the uhaul yesterday (3/13/23) and still don't have my receipt.

Damaris C. 
Rating:
5.0

Great experience.

David Z. 
Rating:
5.0

Customer did not leave a comment.

Lisa O. 
Rating:
1.0

Truck was not clean and did not drive straight

Ahmed A. 
Rating:
2.0

Got overcharged othe then the origunal quote was.

Ali H. 
Rating:
5.0

Customer did not leave a comment.

Khaliq W. 
Rating:
1.0

Customer did not leave a comment.

yodani A. 
Rating:
5.0

Excellent customer ..all trucks and uhaul available at all time..highly recommend this place

Maria G. 
Rating:
3.0

In the self pickup I was there for 1 hour....the key was not in the right box...the app was not easy...the truck had maintenance issues. Had to call customer service several times..... the reps were ehelpful... but the app is not user friendly...

Laura R. 
Rating:
5.0

Great costumer service

Juan A. 
Rating:
5.0

Excellent customer service always available with van and trucks

Maria G. 
Rating:
5.0

Friendly and professional. I will recommend this location to my family and friends.

David Z. 
Rating:
4.0

Customer did not leave a comment.

Murat G. 
Rating:
1.0

I have no idea who rented this Uhaul truck. Somehow the location allowed someone else to use my contact information with an invalid phone number and me named as the driver on the rental receipt. I, however, did not authorize this or rent this vehicle. I'm not sure how a store would allow something like this to happen but I'm not ok with the possibility of being held responsible for a rental I did not authorize. This store needs to check to make sure that the name on the license matches the name on the reservation.

Jon R. 
Rating:
5.0

Did an after-hours drop off so I didn't deal with any employee's but they do seem to have every truck available

Sean N. 
Rating:
5.0

Excellent customer service..always vans available when I need them

MARIA G. 
Rating:
1.0

This is the third and last time I rent there. I reserved a 15 ft truck a week in advance and it wasn't available when I went to pick it up. I had a 35 mile move and was forced to make 2 trips that doubled my mileage because I had to take a 10ft. U-haul offer a .20 cent per mile reduction. Sill increased my total considerably.

Thomas L. 
Rating:
5.0

Customer did not leave a comment.

Dennis C. 
Rating:
1.0

Nobody was there into the office. I got instructions to call goven number and then owner did everything over the phone. I moved 2 trucks by myself to get my given truck. He told us to pick up trolleys outside bathroom. very poor service I never saw this kind of U-Haul service in my lifetime.

Raj P. 
Rating:
5.0

This the Best Uhaul location in New Jersey. The gentleman there was friendly and professional. I highly recommend it.

David Z. 
Rating:
5.0

Excellent place to come to vans are always available I recommend this place to everyone that need a rental

MARIA G. 
Rating:
3.0

Customer did not leave a comment.

KEVIN Z. 
Rating:
5.0

Excellent will always go here vehicles always clean and vans always available

MARIA G. 
Rating:
3.0

Customer did not leave a comment.

Joshua G. 
Rating:
5.0

I would recommend this place . Professional and friendly.

Ivette P. 
Rating:
1.0

I have to make a claim, why are they charging me $76.33 twice and a charge of 127.26?

Sergio C. 
Rating:
2.0

I won't use the service never again, I'll use other company for sure.

Nerys P. 
Rating:
4.0

Customer did not leave a comment.

Yesenia V. 
Rating:
5.0

Customer did not leave a comment.

Kofi B. 
Rating:
5.0

Customer did not leave a comment.

Elias R. 
Rating:
4.0

Customer did not leave a comment.

Luis P. 
Rating:
3.0

Customer did not leave a comment.

Mehurhlu D. 
Rating:
2.0

The truck had major engine issues

james M. 
Rating:
5.0

Thank you for the service

Raula C. 
Rating:
3.0

Customer did not leave a comment.

Joseph D. 
Rating:
3.0

The truck needs change oil services

Humberto Julian G. 
Rating:
2.0

The truck had 1/4 tank gas when it was given to me, over 100k miles and a check engine light on. The guy renting it to us said it was fine to drive. It ended up being fine but sounded like it was going to fall apart any minute. I'm grateful everything worked out but I would not recommend this location.

Lindsay G. 
Rating:
5.0

Customer did not leave a comment.

Maria G. 
Rating:
5.0

Customer did not leave a comment.

Maria G. 
Rating:
3.0

Customer did not leave a comment.

Ben X. 
Rating:
5.0

Great Service!

David Z. 
Rating:
5.0

Customer did not leave a comment.

Maria G. 
Rating:
5.0

Customer did not leave a comment.

Maria G. 
Rating:
5.0

Customer did not leave a comment.

Lisa P. 
Rating:
3.0

No issues I will use them again.

Tarsha F. 
Rating:
4.0

Customer did not leave a comment.

Constance B. 
Rating:
5.0

Customer did not leave a comment.

Maria G. 
Rating:
5.0

Customer did not leave a comment.

Maria G. 
Rating:
5.0

Customer did not leave a comment.

Maria M. 
Rating:
5.0

Customer did not leave a comment.

Maria G. 
Rating:
1.0

Overall terrible location and terrible service. Will only use my normal local dealer. Will never go back to this location.

CHRISTOPH W. 
Rating:
5.0

Great Service

David Z. 
Rating:
5.0

Excellent customer care ...

Maria G. 
Rating:
1.0

Customer did not leave a comment.

Maria G. 
Rating:
5.0

Excellent Service, the gentleman was very professional. He asked all the right questions, I got set up with everything I needed. Thank you!

David Z. 
Rating:
5.0

Excellent customer service...

Maria G. 
Rating:
5.0

Excellent

Maria G. 
Rating:
5.0

Customer did not leave a comment.

FELICIA D. 
Rating:
5.0

Customer did not leave a comment.

MARIA G. 
Rating:
5.0

Customer did not leave a comment.

Maria G. 
Rating:
5.0

Customer did not leave a comment.

Maria G. 
Rating:
5.0

Customer did not leave a comment.

Maria G. 
Rating:
5.0

Customer did not leave a comment.

Maria G. 
Rating:
5.0

Excellent.....always happy

Maria G. 
Rating:
5.0

At this point nothing

William F. 
Rating:
5.0

Excellent

Marco G. 
Rating:
4.0

Customer did not leave a comment.

Jacqueline H. 
Rating:
4.0

Make sure the vehicle started y awake

JINGYI Z. 
Rating:
2.0

The guy insisted on doing the rental even though I rented multiple trucks on my own before. He did not give me a chance to get over the truck and the fuel log. He wrote the incorrect fuel level.

Alexandra P. 
Rating:
5.0

Always available when I need a van very nice person that works there by the name of Steve always clean and always picks up the phone

Maria G. 
Rating:
5.0

Excellent place to go to love Steve he's such a nice guy

Maria G. 
Rating:
5.0

Love this place always available Steve is a nice guy and the vans are always clean

Maria G. 
Rating:
5.0

Customer did not leave a comment.

Lois M. 
Rating:
3.0

Sketchy management and location...one of the reasons I'm moving from an urban hole to a rural location.

Mark I. 
Rating:
5.0

This place is close to home customer service is amazing...Steve is a nice and wonderful person I recommend this place to every one. I tell everyone to come here

Maria G. 
Rating:
1.0

The charge for gas was outrageous will never rent from uhaul again

Leidy R. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top