Trailer pulled good, my motorcycle was safe on this trailer.
JASON K
Customer Reviews for 2Flips Super Thrift
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The front bumper was loose and dragging on the ground. The container had holes on its ceiling which rain in. It would have been decent to receive a discount at least.
PATRICK CI was greatly satisfied with 2Flips Super Thrift. They were very friendly, knowledgeable and helpful.
ELVIRA PGreat experience. She insisted on hooking up the tow dolly herself to make sure it left her lot properly connected!
CECIL CNot a thing...they went above and beyond to help us
RAY RWe were having a difficult time trying to figure out how to retrieve the key for the truck when this business was closed. Thank God a staff person saw that we we’re struggling and he opened his door and helped us out.
MICHAEL HThe service at 2 Flips is awesome. They are excellent people and I would not hesitate to refer anyone there for their UHaul needs.
LARRY TI was promised 181miles in my reservation .. when I got here to pick up my rental truck the representative assured me that it was 181 miles.. come to find out that was a lie and not true. When I got to the drop off location I was charged an additional $58.30 for going over miles when I only did the 181miles. Not to mention U-Haul changed my reservation details without even informing me. I found out the night before they changed me to a 15ft truck instead of 10ft that I needed. Nobody bothered to tell me and it caused the whole issue too. So far haven’t had any resolution. To me the 15ft truck is not ideal and suitable for my needs for them just to change it without me knowing about that.
BENJAMIN EEverything was handled very well. I highly recommend this business.
HENRY HPersonnel were very helpful.
DONALD CVery , very kind . Nicest people there. My daughter shoped while I was there. Thank you.
Theresa BClean. Helpful and very nice employees.
PAULA WThe 2flips team made the Uhaul rental process quick, smooth and easy. They are wonderful people, excellent Custer Service, going above and beyond to ensure their customers were satisfied. I will rent from 2flips again in the future and highly recommend anyone needing Uhaul services to do the same!!
Breta HThe young lady was prompt in coming out to greet us, and the entire drop off process took less than 5 minutes! Super convenient and very nice staff!
ANGELA HThe equipment was clean, but mechanically not well maintained. Multiple mechanical issues with the truck discovered hours after my trip started. ABS light going in and out and then staying on due to loose wiring or a bad sensor. This caused me to have to drive with no cruise control since the ABS light was on. Very disappointed to spend $2000 on a rental truck and end up having mechanical issues.
Zachary HThe reservation that I originally had was screwed up by the U-Haul system in that it gave me a reservation for a one-way trip when the facility only had local rental equipment. The people at the facility did a great job of finding me a trailer in spite of U-Haul and getting it there relatively quickly and they did a great job
JAMES ECalled day of return. Helped us return to correct location.
Cindy CThe truck I reserved was not available and was told I would get a larger truck for the 19.95 and was charged way more than was advertised...plus I put more gas than was required and was not reimbursed for it AT ALL...or at least took off the milage ...less than 15 miles....this is a RIP OFF ON UHAUL PART....NEVER WILL I USE UHAUL AGAIN AND WILL TELL ALL MY FRIENDS AND FAMILY !!!! I will be contacting the BBB
NELLIE DI got charged the insurance and didn't even want it.
Ricky HThe gentlemen who helped me couldn’t have been any nicer and polite. Very respectful to me and my young son. Will use them again when the time is needed.
Kenneth VThe two people we dealt with were great. So nice and helpful. I'd choose this location over any other in the future.
Jentrey PThe man who help me with this was super nice and went above and beyond to make sure I was taken care of.
Kayla GFriendly,helpful and very quick . I just rented uhaul from another location. It was slow painful and did not try to save me money. So I will return to this location for my rental needs. Richard H
Richard HBe truthful and don't mislead the customer.
ADONNA FStaff was very friendly and helpful
Gregory SVery helpful and sweet!
Kacie TVery kindly
Raul Eeverything was ready to go and they opened 15 min. early so I could get on with the move
ROBBY SDon't appreciate being double charged without any explanation
william sFolks here were super friendly I would use them again Thank you
edward wFriendly and helpful service. Easy rental.
TERRI WThis location was very slow and struggled to understand what was going on. One lady was pretty rude. There are other locations that I will continue to use.
Joseph SVery friendly and accommodating staff at this location. Thank you very much for the great experience.
GLEN KNothing at this time
LADELL WGreat customer service!
Todd MThe lady and gentlemen were so helpful and friendly. Thank you both for everything..
dennis rEverything went just fine. Very helpful crew. Ty
Patty DThe tire straps on the car hailer are not long enough for oversize tires. The tie down safety chains are too short. UHauls security requirements to rent a vehicle make customers feel like criminals. I had three forms of identification and UHaul still asked me for a friend’s name and phone number.
Donald OI was charged for two days for returning the trailer 1 hr late. When I asked the owner he said no one booked it just get it back in a timely manner.
justin s