Customer Reviews for 324 Mini Storage
(U-Haul Neighborhood Dealer)

Rating:

5.0

Excellent customer service. Everything went smoothly, from checkout to check-in.

Rating:

5.0

Very good people son dad.

Rating:

5.0

Easy return..thank you

Rating:

5.0

Wonderful customer service and easy process

Rating:

1.0

They charge me twice for this service, $89.92 and $93.42 viewed on my bank statement. I m calling the BBB also.

Rating:

4.0

Tow dolly I rented, one of the straps was cut in half. My car almost fell off of the trailer. Definitely needs to be looked at and replaced!

Rating:

5.0

Everything was great the staff was excellent I really enjoyed their services I will be back

Rating:

3.0

When picking up the U-Haul everything was nice there evidently was a charge from my previous rental. I would like to have known about when I made the reservation so that I could have taken care of it then and not when I was ready to leave finding out that I can not. So when I took care of the previous rental charge I go and find out the battery is dead on the truck I was suppose to pick up. Another delay.,.3 hours later still waiting on roadside service and I haven't even left the pick up location. Finally an executive decision to put me in another truck at the same cost. All the people were courteous and caring may have been able to take the delay a little more serious to expedite the solution to the problem. Thankyou.. I had already had insurance myself and said I didnt need ur insurance and was charged for it anyway..

Rating:

5.0

Nice!!! The best options to rent

Rating:

5.0

Joel was very helpful and went well above my expectations in customer service. I would recommend this dealership to my own mother. Thanks Joel

Rating:

5.0

I’m very happy with this location

Rating:

5.0

I noticed mileage charge went up to .99/mile. It’s high and honestly affects peoples ability to continue to rent.

Rating:

5.0

I have rented for these guys before they are awesome and very very professional.

Rating:

5.0

Very friendly and helpful staff members!

Rating:

5.0

Everything was perfect!

Rating:

5.0

Excelente servicio

Rating:

5.0

Both trucks and storage services are unique. I am so satisfied with the service.

Rating:

3.0

The independent location was fine using the U-Haul app for checking out the vehicle took an hour and 20 minutes. I chose the particular location because on the U-Haul website it indicated they were open on Sunday at 10:00 a.m. .. the actual location is closed on Sundays. U-Haul customer service agent should be paid generously, I can only imagine the number of dissatisfied customers that call on a daily basis.

Rating:

4.0

The return process was difficult because I couldn’t access my account. Had no trouble accessing it during pick up, but the website wouldn’t let me in when I was trying to return.

Rating:

5.0

Good location, lots of trucks on site. Good customer service.

Rating:

5.0

Process was fast and staff was friendly and helpful

Rating:

5.0

However, this was not my preferred pick up in Athens, GA. I arrived in Athens after a two-hour drive to find out my pickup location had been changed to Greensboro, GA and I had NOT been notified. So, I had to drive an additional 80 minutes round trip to pick up the truck. I was not happy about this.

Rating:

5.0

The Facility was well maintained and very secure. The staff were professional and friendly, always helpful on short notice

Rating:

1.0

This location didn’t have late night drop off available so I had to pay for another day and drive 70 miles back to that side of town to return the truck. Then never got return call about hand truck.

Rating:

5.0

The dealer was very friendly and helpful. He explained everything about the rental agreement and was very fair. I will recommend anyone to rent from here.

Rating:

5.0

Na

Rating:

5.0

I was very impressed with the friendliness and the professionalism of the person I dealt with.

Rating:

5.0

The staff are very helpful and the facility is easy to get in and out of.

Rating:

5.0

Very convenient and the owner was very helpful and courteous.

Rating:

5.0

Great Customer Service.. Quick and Easy!

Rating:

5.0

None

Rating:

4.0

stick on a chicken

Rating:

5.0

This location was easy to find, and service was great! The owner checked us out very quickly! Thanks.

Rating:

5.0

Amazing staff, hands down the best Uhaul rental location.

Rating:

3.0

Clean the trucks. Derergent powfwr spilledi the back of the truck. Mud all over the driver side floor. Dirt across rhe daahboard. Make the app actually work for check.ins. spent 30 minutes trying trying to get the app to work and had ro call customer service. I am done renting from U haul. It was the worst renting I have ever had.

Rating:

5.0

True professionals they went beyond to help me Thank you guys for a great experience. Highly recommend them.

Rating:

5.0

No complaints about the service received

Rating:

1.0

Let customers know that 10pm is cutoff for return of equipment prior to rental. Also maybe have technology to allow customer to return 24hr with a code entry lock vs outdated padlock.

Rating:

5.0

Agent was very friendly and provided excellent customer service.

Rating:

5.0

very good staff

Rating:

4.0

this was close to your hose

Rating:

5.0

I was skeptical about the UHaul mobile checkout and drop off. It was a seamless process and efficient. Overall great experience. Thank you!!!

Rating:

5.0

Super Great Service! Thank You!

Rating:

1.0

The trucks ramp was full off mud and made the ramp slippery.

Rating:

5.0

good costumer service

Rating:

5.0

Friendly helpful would use again

Rating:

5.0

We love 324 Storage!

Rating:

5.0

These guys were an absolute pleasure to work with. Highly recommended to any and all.

Rating:

5.0

Great experience- always helpful and willing to work with you !

Rating:

5.0

I rented a storage unit from 324 Mini Storage for numerous years. It was a pleasure doing business with them. I’ve seen them go above and beyond to help those who rented from them.

Rating:

5.0

Very accommodating. Easy access. No price increase over the year plus that I was there.

Rating:

5.0

Friendly, affordable, and well-maintaimed property and facilities.

Rating:

5.0

This was my second time using this storage facility and as before the experience was excellent and the staff was amazing. HIGHLY RECOMMENDED!

Rating:

5.0

Great place to rent storage the owners are awesome and very understanding very helpful if I need storage space again in the. Future I will go back to 324 storage . Kimberly Story

Rating:

5.0

Very clean location. The person we dealt was very helpful, I believe his name is Jules. It seems to be a family run business thus the great service.

Rating:

3.0

Apparently, the storage facility does not communicate directly with UHAUL in regards to storage availability. They were courteous and apologized for the inconvenience.