This was the best rental experience I have had! Great communication, patience and support were all present during the entire rental time period and that was greatly appreciated. Greg even was willing to help if there had been any issues along the way, but fortunately the entire trip went smoothly!
Emily G
Customer Reviews for 3Js Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Greg with 3J storage/U-Haul is absolutely fabulous, I don’t think there can be any improvement as customer service and needs are top notch. Hands down the best experience with U-Haul we have ever had.
Shelby KGreg, who handled our rental at the Huddleston location was excellent. He even showed up on Sunday when the facility was technically closed to make sure we got our rental. Everything was handled very professionally.
Jonathan SThis was our second rental from Greg at 3 J's. He deserves a 5+ star rating for service with our rentals. Will repeat if needed and recommend if asked. Thanks for your help Greg.
Forrest SGreat people to do business with. Very friendly.
Randall RExcelllent customer service at this location. Super friendly and helpful.
Thomas TCustomer service is excellent at this location. Greg goes the extra mile to ensure the customer is totally satisfied.
John SN/a
Billy TOwner very helpful and friendly. Easiest rental experience I've ever had.
Daniel KVery friendly competent people. Highly recommended.
Randall RNo improvement needed. Greg was very helpful with our trailer rental. We are in the process of moving and will certainly be back to possibly rent a car trailer and truck. Thanks Greg for all your help.
Forrest SGregg was amazing!! Very pleasant to work with to get things going for my move. I would HIGHLY recommend this location and Gregg for any of my family and friends future moves. Excellent Excellent service 👏
Brian CThe gentleman was very polite and very helpful. The office was very clean and tidy.
Harry CExcellent service maximum customer service,highly recommended place. Easy transaction. 5 🌟.
Lester PGreg was the best friendly and helpful I highly recommend this location he will make sure you have everything you need.
Brian DGreg was most invaluable. My reservation for pickup was changed at the last minute which put me in a bind. Greg allowed me to pick up my Uhaul a day before and even comped the extra gass and miles to help me out. A+++ service. Greg is the MAN. Thank you so much.
Jason HThis company was very good and the person working there was so helpful and courteous .
LAUREL GGreg was extremely helpful, professional, and very customer focused. It is rare to find someone like Greg today who still has integrity, passion for what he is doing and great service.
Nader MNothing. Greg was definitely 5 stars. I will absolutely use Greg again and will let everyone I know how wonderful He and U-Haul is. Thank you.
john cExcellent facility and Greg was extremley welcoming and courteous!
SPERO TGreg provided excellent service. Was ready when I arrived and had my trailer hooked up and ready to go very quickly
Dennis JGreg was very helpful getting set up
Robert HGreg is awesome
Mark SGreg was great! Extremely helpful and great customer service.
Augelle DExcellent service with a smile.
Paul VVery helpful!
John HEasy. Made reservations on-line. Quick reply from local operator. Local contact (Greg) could not have been more helpful.
Fred MGreg was fantastic. Couldn't ask for any better customer service!
Stephen EI’ve rented a lot of UHaul Trucks over the years. Greg was the Very Best! He should be training all your other people. Really folks, he is the real deal in todays customer focused world.
Kenneth SGreg is always helpful, kind and professional. Would use them again.
Linda WGreg was incredible. I didn’t realize the location closed at 3pm and Greg stayed over for almost an hour so I could pick up my rental. He’s one of the kindest customer service employees I’ve ever met and I’m very grateful to him. Give this guy a raise!
Jeremy SThis was our fourth transaction with 3 J's and as usual Greg knocked it out of the park. The vehicle was cleaned and ready to go by the front door. He got us in and out quickly, great price and great customer service. Thank you Greg and 3 J's Storage.
mike rGreg provided the best customer service my family has received in a long time. He has the equipment ready ahead of time, explained everything thoroughly, and was professional and friendly. If we ever need to rent a truck in that area again, we will 100% use 3Js storage!
Matthew DGreg was great. We were offered a free trailer which was super helpful as we are helping my retired parents move and it was 309.00 saving. You made their day and we have rented from 3 J's 5 times and they are great to work with and good humans. Thank you, Mike
mike rWe received amazing customer service. Above and beyond what we expected!
Coni KGreg is incredibly friendly and helpful. He keeps his equipment very clean and shows an interest in his customers welfare. I had some difficulty along my travels and sent him a text and he was available, concerned, and ready to help. People that work in service industries could learn a lot from him. Thank you Greg.
Kurt BGentleman running this place was extremely kind, courteous, and very helpful. Assisted with the trailer hookup which I have seen nowhere else. Assured and had me confirm that everything was hooked up properly and safe.
William MEvery one was so helpful and pleasant to work with.
Dion WGreg the manager was so helpful and friendly in renting the truck. He made the experience seamless and enjoyable. I will go there again the next time I need a rental
william sGreg was very friendly, courteous, professional and willing to help any way possible. I will definitely come back and refer anyone who is in need of storage or moving equipment. Thank you!
Wesley DGreg was exceptional!
Alberta KGreg was awesome and went above and beyond. No improvements!
William SHelpful and friendly staff. My reservation was changed to this place which was very far away from home when I had originally made the reservation for a place right next door to me. I was very upset but after dealing with 3Js I was happy with the change. They were exceptionally friendly. They hooked up my equipment for me. They were willing to meet me after hours. They checked in with me multiple times. Exceptional service from 3Js!
thomas fGreg was very accommodating and professional. Highly recommend him.
Ken BGreg is awesome to deal with, vrry friendly, exceptional service, highly recommended, no complaints .
Rick RVery friendly and helpful service. There is a variety of vehicles and trailers to choose from and the gentleman even connects the trailer for you and answers any questions. I would highly recommend this location.
Douglas SGreat service and staff! Equipment clean and well maintained.
Lucy RThe personal service was extraordinary.
John DDrop off didn’t go as well as it could have.
ronald pWorking with Greg is always a pleasure.
Nancy EGreg was awesome a great help!!
Jan BExcellent service from Greg. Highly recommend!!
Stella MGreg went over and beyond in all ways possible, super friendly, accommodating and willing to do whatever he can to make my experience amazing.
Craig LThe gentleman was extremely helpful and made the process best I have ever experienced with Uhaul. Will definitely use this location again.
David HGreg was amazing. What an employee you have. Could not have asked for a better person to help me with the trailer. He was wonderful!
Jeanette CExcellent service and very friendly.
Ignacio CExcellent customer service, much appreciated
Greg LGreg went over and above to help us when no one else at U-Haul would!!!
Lee TGreg was my representative. He was very helpful. I got a great performing truck & very clean. Thank you Richard N.
richard NEric the owner of 3 J Storage was amazingly helpful! Highly recommend utilizing this service.
Elizabeth KGreg was so helpful and friendly. He went above and beyond to make the return and process as simple as possible
JAYD PGreat service
jerry oCustomer service was outstanding. They were polite, professional and very helpful
Shawn BWonderful staff and great location
JEFFREYLESTER BManager so so helpful
Brian DGreg at 3 Js Storage in Huddleston, Va was wonderful. He called me a day before we where to pick up U Haul and confirmed my reservation. Check out was quick and easy. He was very attentive to making sure our questions were answered and even that mirrors where set properly. I would highly recommend this U Haul site. Thank you to the employees a both ends of our journey!
Laura WExcellent experience! Best rental ever. I have used UHAUL many times and this was by far the best service I have ever received. The truck was clean and Greg was very accommodating. Thank you all very much!
David T