This was the 3rd location I went too. First one didn’t have the trailer, I was sent to another in PA. We did all paperwork and hooked up but the trailer lights were damaged and they could not fix. People there were very rude and short.had to go to the last uhaul they didn’t have much equipment and no help hooking up.
STACY K
Customer Reviews for 4 Storage 4 You At Red Lion Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I love this location. Everyone is so nice and accommodating to your needs. The a quick and efficient. You are in and out quickly.
Michelle CPerfect everything professional
DILSHOD KI used the Uhaul mobile app for the first time and it was easy to use.
Jorge VTo be honest, this is not my reservation. Someone else made it with my email. I called you immediately and your crew said that it would be verified upon reservation. Then my email was included anyway. You literally equated to ZERO 0 ZILCH, in any way. I don't appreciate any of my information shared eith others, let alone used to make their reservations
WILLIAM CPerhaps another employee to be in the office when truck is returned. Manager was not there, apparently in warehouse. Left keys in outside box.
Kathleen CDont lock door at 3pm when you don't close until 6. Phone #to reach manager was not answered. Trying to return a truck
Kathleen CBoth people we interacted with are excellent friendly,quick ,and effective salespeople.Truly a pleasure ! A rare treat
SHAWN BAbsolute best service. Quick and easy . Staff was Great , very friendly. Moving is stressful as it is but they made it alittle less stressful. Highly recommend the location.
RENEE KPlace was clean and gentleman behind the desk greeted me by my name and it was a 5 second transaction.
Catherine PVery nice
SOCRATES AThe employee that helped me (Kayla?) was very friendly and professional
NICHOLAS CVery satisfied with everything don't have any issue from renting to return the equipment. Workers are very polite and friendly. Equipment and location neat and clean. Overall Best Uhaul experience.
DANIEL NNothing, you have a friendly and helpful staff.
JAMES CVery nice employee and helpful
FRANK PNothing, the Customer Service was excellent. The Location is perfect. Their Facility is Clean and Well Maintained. They absolutely know how to run a business. I will always consider this Location for my Moving and Storage needs! Thank you.
Donald DEverything was Good
CLIFTON CTrailer was really beat up, there was no place to use straps or tie downs, the drive side front corner was leaking which got some of my boxes wet
CHRISTOPHER KThe trailer was not hooked up properly and came undone and caused an accident within 2 blocks of leaving uhaul
Michael BGreat service. The only place I rent my trucks from. Manager is always helpful. I did just recomend this location to another small business owner from the area.
STEPHEN DEvery thing was done well
MOSES WThe side mirror was previously broken and seems as though someone had glued it on. We did not know this but after closing/opening the mirror once, the mirror detached from the arm. It was only connected by a wire. I’m now being penalized for something I did not break. Very poor experience and will never rent with uhaul again if this is not resolved in my favor. The guy who checked us in to our uhaul did not do an walk around of the vehicle. All he did was check the license plate and the mileage/gas. He didn’t tell us to inspect and report any damage. He didn’t tell us to refill the gas. He didn’t really tell us anything besides where to do the key back off at. If a mirror gets broken from opening/closing it… which we did so that it didn’t get side swiped… then that just blows my mind. It seems to me previous person broke it and then tried to glue it back on. Then we get dealt with the $500 charge. Not fair to me AT ALL!
Kimberly SKayla and her right hand man are awesome and very helpful! I have never had an easier time moving the stuff for summer camp Highly recommend
gorgii gI took a Uhaul truck for 4 hours,i came back early but it charged me $159.77 but you guys advertise all time $29.99 per day. That’s really bad.
mohammad aThe after hours checkout process needs to be changed, especially with downloading an app. Too complicated!
Sandeep VGreat staff. Very personable. Best U-Haul group in Philadelphia. I’ve dealt with atleast seven different locations.
Kanisha HDurandal Langes, is very informative and helpful, Durandal also gave us a call that our unit was not secured correctly. he is the best thank you
William WNothing the manger at this location is the best to deal with manger name is Durandal
Thomas gLove the customer service
george sI got in the truck and gas gauge was at 3/4 tank. I brought it back with just over 3/4 of a tank and you still charged me for gas 22 dollars. I put 17 dollars in gas in that doesn’t make any sense
Glen FThis location has the best customer service. Very helpful.
Stephen DYes customer service was very helpful .
george sGreat service
george sApp was horrible to use. I had to upload my license 3 times after it said it went through.
Nathaniel ZEverything was fine but they didn’t give me the large appliance dolly I paid for.
Timothy MThe manager was efficient and polite. Only complaint truck didn't have heat
Geoffrey TGreat location for neighborhood rentals. great service.
Stephen D🤓👍
MICHAEL DMr Durandal,store manager is the gentlemen to see alone with Derrick his assistant together there fast easy and efficient in meeting all your moving needs true professionals with a team like them your company and never go wrong. Thank you Ms Dori Pico
Doris PVery polite and professional staff, clearly explained everything in detail. Took me to van and explained controls and verified mileage. And did a walk around to verify condition wished everything could be this simple and easy
John HGreat service and quality truck. Reliable location.
Amanda CKayla was very rude.
CHRISTIAN HCustomer service was the most helpful Understanding get me in and out quick
FATHEDDIN Fthe big guy he make nice job and fast thanks
Gil FNo issues everything went smooth.
Michael PEverything was GREAT! Excellent experience
David MGreat customer service
Azhar SLove this UHaul location. They are so friendly and helpful.
Michelle CIt was so easy to pick up the uhaul and the gentleman that assisted us was very kind and helpful
Shaddia RThe personnel that works at the location. Excellent they give them five stars very good customer service. Thank you.
MOHAMMED K