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DEBORAH P
Customer Reviews for 44 Auto Mall Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Horrible experience. They changed my location 3 times. I booked a reservation 1 week in advance and when I got there to pick it up they changed it again. Which was 14 miles away so 90% of the money I had to pay was cause of that
Joshua GChange Nothing my experience was fantastic.
william lI called u haul and reported damage to vehicle where water was dripping into cargo space and never received a call back like I was told I would
Rebecca TIt was a bit unclear where to go to pick up the key. After you find your way a great personable rep, solid clean vehicle and easy drop off. Also got my honest receipt today where I was credited back for below expected mileage.
Michael COverall a seamless and positive experience. No issues whatsoever.
Lee WOutstanding experience. I made a same-day reservation with pretty short notice, but the trailer was ready to go when I arrived. The owner was friendly and personable, the location was easy to find, and the lot had plenty of room to park and maneuver into and out of it. I recommend this location highly. Many thanks!
John GActually we will need the truck a second day so a friend is on their way! The customer representative at pickup was friendly, informative and had me and the uhaul 15’ truck on our way in no time. Super convenient and I’d recommend it to anybody
carl aNothing..
JOANN MThe owner was very friendly and made us laugh thru our contract experience would go back thanks uhaul
David LWas assigned there after website gave me bad info. The reservation was missing from the app when I arrived. Had to call Tracey/dispatch twice before someone finally gave me lock box code.
James CThe man I contacted by phone was very helpful!
Robert DWe ran into a lot of rain. The trailer leaked and ruined a lot of things. Maintain your equipment.
Karen TThe gentleman in the office was awesome. Very informative. If we will need a U-Haul. In the future. We will use here in this location. Sincerely thank you .
Mary WTruck couldn't go over 35 mph due to bent front rim causing bad shaking. Truck rear tires has large spots of rubber missing and steel belt layer is rusting..
William MDavid was an absolute delight during our van rental pick up. Personable, humorous customer service to ease the dread ahead of us. Thank you David as well as Uhaul communications.
Elaine FDavid the owner was friendly and helpful.
Mike DThe mobile application was a lot. I almost left /quit and went to a place that was open
brian pThe whole experience was hell!
Renee wFinal drop off I was over charged and need to get resolved
John PNot a thing keep up the good work
Jeffrey MIt was closed after hours.
SHELLY Lhave an attendant on site.
Author G