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CODY A
Customer Reviews for 460 Buildings
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We were charged twice for our rental. Initially, our rental was unavailable when we arrived to pick it up and no one communicated that with us, so we had to drive 30 minutes out the way, to and from, so a total of one hour, and wasted gas/time because our initial pick up location did not have our truck. And then the check out process was lengthy. Both pick up and drop off locations were great - the men helping were wonderful and this is no fault of theirs, it's UHaul's fault.
NICHOLAS TThe trailer needed repairs to the lights after I’d picked it up and roadside assistance repaired it. Otherwise, the trailer worked fine. I plan to rent it again next year.
LARRY AMike was great to work with.
MARYSKA CI requested a dolly or cart thing to move my cargo, but they didn't have it. The saving grace for this place was the helpful staff. They gave my sister a recommendation for a place to get a hitch at such a short notice. The staff were quite helpful, but I spent money on that dolly and am a bit dissatisfied regarding that matter.
Liliana TEverything was great.
THOMAS REasier way to check truck/equipment back in. Not having so many steps.
Portland HHad some trouble returning on u haul end but Vernon Clark was there to save the day excellent in service took care of the situation
BRANDON CEvery thing was great, No problem. Thanks
EARL D