Customer Reviews for 4K Xtreme Cheer & Gymnastics
(U-Haul Neighborhood Dealer)

216 reviews

719 N Norwood St   Wallace, NC 28466

(910) 285-6543

Office Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(910) 285-6543

719 N Norwood St
Wallace, NC 28466

Services at this Location:

Office Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The lady can’t Remember her name but was pleasant and very friendly and helpful would use here store again

Gregory G 
Rating:
1.0

I walked into the facility to return my truck on Saturday May 10th. The lady greeted me but could not walk out with me to check the truck in because it is also a day care and she was watching 3 kids. She told me she would check me in in 45 minutes. Unfortunately on Tuesday I got a bill for an additional $77 because she said I didn't return the truck within my two day limit. I went back to the facility and talked to her daughter who talked to the owned. She said she would refund my $77 but I am still waiting. Never again.

GREG M 
Rating:
5.0

Customer did not leave a comment.

DAVID M 
Rating:
5.0

It's ALL good!

HARRY K 
Rating:
5.0

Customer did not leave a comment.

Jim S 
Rating:
5.0

Have used this location multiple times without any issues.

BRIAN W 
Rating:
5.0

After talking to three other agents, I'm pleased that I chose this one. On time experience and communication. I will DEFINITELY rent here again.

YOLONDA C 
Rating:
2.0

The location is a key drop box outside of a daycare. The number on the contract lead me to a.voicemail. I had returned merchandise that I DIDNOT use and did not get my money back, so for me that was a lost. Only after looking lost for 20 minutes did a young lady.come out of the daycare and asked what I was looking for. 20 minutes !! To me, very unprofessional.

KAH D 
Rating:
5.0

Straps were about to fall apart. Completely dry rotted. Wiring harness worked intermittently and had exposed wire

MARK H 
Rating:
4.0

Customer did not leave a comment.

Roger Y 
Rating:
5.0

Nothing but Keep doing what y'all doing because everything were just good in all of the ways that is why I say a rate of 9-10 good

Gloria H 
Rating:
5.0

Did not go in as I dropped off after hours. There were clearly marked signs of what to do and where to drop the keys off that were very visible.

LISA W 
Rating:
4.0

Correct wrong drop off information, the location didn't take trailers. The closest location was within one quarter mile off my homr!

Terry D 
Rating:
5.0

Customer did not leave a comment.

TRISHA N 
Rating:
5.0

Customer did not leave a comment.

HERBERT H 
Rating:
5.0

Customer did not leave a comment.

Tawanda E 
Rating:
5.0

Customer did not leave a comment.

Robert C 
Rating:
5.0

I received a charge for fuel but was told by the Moline office that it had under a 1/4 tank and to return it with "about" that amount. When I dropped it off it had the same on the gage as when i picked it up. I just feel a call or something to verify information between the two locations would of have been helpful and not of have cost me additional. the amount is not the issue, the fact that i was told one thing and treated differently at the end - is just my issue. I generally return them with full tanks but this one bit me.

NORMAN A 
Rating:
5.0

Excellent people to rent a haul from. I highly recommend them. Ms. Faison was from friendly, accommodating and professional. Truck did well on gas and was clean. The transaction was quick and no hassle.

William H 
Rating:
5.0

Drop truck off Saturday Checked in on Monday Charged 3 days insurance Had truck -1 day Be careful

ANDREW E 
Rating:
4.0

Customer did not leave a comment.

Brittany W 
Rating:
5.0

Customer did not leave a comment.

herbert h 
Rating:
5.0

Customer did not leave a comment.

herbert h 
Rating:
5.0

Customer did not leave a comment.

herbert h 
Rating:
5.0

Customer did not leave a comment.

herbert h 
Rating:
5.0

Customer did not leave a comment.

Don T 
Rating:
5.0

Absolutely nothing. It was perfect.

Clint J 
Rating:
5.0

Customer did not leave a comment.

Miriam G 
Rating:
5.0

Thank you for your service

Dottie C 
Rating:
5.0

Everything was perfect!

Lamonty C 
Rating:
5.0

Customer did not leave a comment.

Gabriella R 
Rating:
3.0

It was empty no one around so really cannot give a recommendation

EDMUND B 
Rating:
3.0

Customer did not leave a comment.

Matthew P 
Rating:
5.0

Hey the customer service skills are pretty good They seem to be very friendly

jay m 
Rating:
2.0

A young kid was running the place via a cell phone with her mom telling her each step to take. The young lady was very nice but she was very unsure of how to handle the process. Not sure the equipment is inspected throughly as we had a blow out during our drive. They had to change two tires that were very worn.

Brande S 
Rating:
5.0

Customer did not leave a comment.

Gregory P 
Rating:
5.0

Exemplary is the word that best describes the manner in which this business transaction was conducted. This agent was very pleasant, professional and knowledgeable. She made every effort to insure that the U-HAUL truck you rented met your needs and would safely accomplish the task at hand. My wife and I were greatly impressed by her friendly demeanor and can do attitude. In our opinion she "set the standard" in customer service transactions . This being said, there is no area in need of improvement regarding our business dealings and personal interactions with this U-HAUL representative. She won your company two (2) new customers.

PATRICIA S 
Rating:
4.0

Customer did not leave a comment.

Charles B 
Rating:
5.0

Customer did not leave a comment.

Gwendolyn C 
Rating:
5.0

Great experience

Michael D 
Rating:
5.0

Customer did not leave a comment.

Tania M 
Rating:
5.0

Customer did not leave a comment.

ed l 
Rating:
5.0

I have never been to a UHAUL location that was better than this one. The lady that helped me was super, she was friendly, patient and kind. I will drive back to this location the next time I use UHAUL. I cannot express the total satisfaction I experience with this rental. UHAUL needs an "AMASIA" in every location. First time meeting AMASIA, but I will never forget her. Truely a memorable experience, for excellent customer service.

Irene M 
Rating:
5.0

None at this time.

james t 
Rating:
5.0

Customer did not leave a comment.

Cheynese M 
Rating:
5.0

Friendly service was ke for me.

Jefferson C 
Rating:
5.0

Customer did not leave a comment.

Michelle W 
Rating:
5.0

Customer did not leave a comment.

Laurie E 
Rating:
5.0

Customer did not leave a comment.

Arthur G 
Rating:
5.0

The young lady that runs/owns the rental store was extremely helpful and has a great personality. She was very nice. Definitely recommend her to everyone

Robert P 
Rating:
5.0

Customer did not leave a comment.

Jeffrey D 
Rating:
5.0

Customer did not leave a comment.

james t 
Rating:
3.0

Customer did not leave a comment.

Edward K 
Rating:
5.0

Asked for 1 dolly, and 2 furniture rollers and did not get them. We did get credit returned. But this made our move very difficult

Karen C 
Rating:
5.0

Treat them as good as you treat me and Please go to Wallace she’s nice friendly

Cynthia W 
Rating:
5.0

no problem what so ever. thx

leland c 
Rating:
3.0

Great customer service.

Mark P 
Rating:
4.0

I would have given this site 5 stars except they had 2 trucks on the lot but neither had keys. Had to wait for someone to bring them in. I also had to drive to the next town to get the truck as no location in my town had what I had ordered. I had planned to start packing the truck at 6::00 am but did not get started until 11:00 am.. However the young lady that helped me was great, giving me all her attention till she solved the problem. She was a 5 star. Very helpful and did not give up,

Daniel R 
Rating:
5.0

No improvements noted. This location is very professional and helpful!

ROBERT S 
Rating:
3.0

No one was present during posted hours.

GARY W 
Rating:
4.0

Customer did not leave a comment.

JOSEPH C 
Rating:
5.0

Mrs arnasia was excellent in customer service

Dominique P 
Rating:
5.0

More user friendly app

Joe F 
Rating:
5.0

Great customer service.

Elsie S 
Rating:
1.0

The phone numbers do not work—they are vacant numbers. We’ve tried contacting them several times at the numbers on Uhaul and the numbers on their website. We rented the $29.95 moving truck for 2 days. We called Uhaul to request an extra day which brought our total to $90.85. For the mileage, we drove approximately 260 miles. As of today, we’ve been charged $469 for this. The gas was put in at Speedway in Wallace to almost 1/2 tank. Now we’ve been told that the gas was not correct. It was not a good experience and has wound up costing us a lot more than it ever should.

Gwen W 
Rating:
3.0

Everything was handled by phone. Never saw a person. A little strange to pick up an item and return and item and no one to check what you were returning. We took photos.

Shelby L 
Rating:
5.0

Customer did not leave a comment.

Jimmie S 
Rating:
3.0

Customer did not leave a comment.

spencer z 
Rating:
5.0

Customer did not leave a comment.

Sara V 
Rating:
5.0

Customer did not leave a comment.

DAVID C 
Rating:
5.0

Customer did not leave a comment.

Alan H 
Rating:
5.0

Customer did not leave a comment.

Reynaldo F 
Rating:
5.0

Customer did not leave a comment.

Roberto A 
Rating:
4.0

Customer did not leave a comment.

Anthony W 
Rating:
3.0

Customer did not leave a comment.

Vincent R 
Rating:
5.0

Customer did not leave a comment.

GREG M 
Rating:
5.0

Plenty of room to navigate trailer into parking spot. Great location.

Tim M 
Rating:
5.0

Customer did not leave a comment.

Russell e 
Rating:
5.0

Customer did not leave a comment.

Terry C 
Rating:
4.0

Needs a bigger parking lot for customers.

Cory B 
Rating:
5.0

Customer did not leave a comment.

Terrell H 
Rating:
2.0

I UNDERSTAND THAT THE PERSON WHO HANDLES U HAUL WAS OUT ON EMERGENCY BUT THE ONE WHO WAS IN CHARGE WAS SO UNAWARE OF WHAT SHE WAS DOING AND IT TOOK ME OVER TWO WEEKS TO GET MY DEPOSIT BECAUSE SHE DID NOT DO THE RETURN PAPER WORK. I WAS NOT PLEASED AT ALL

LILLIAN J 
Rating:
2.0

Had no gas and need Trans fluid and oil in it

Scott H 
Rating:
5.0

Customer did not leave a comment.

Roszena D 
Rating:
5.0

Customer did not leave a comment.

David B 
Rating:
5.0

This location wasn't the problem...I went to two other locations that was osed at the time I was supposed to pick up the trailer. It ended up being a nightmare of an experience.

Dennis B 
Rating:
5.0

When I picked up the truck the person before me had to sweep it out so I did

Erwin D 
Rating:
3.0

The truck needed an alignment, smelled like cigarette smoke in the cab, and the back was dirty. Also, I had to pick up my car carrier at another site, which was 30 min away. However, the service rep was nice.

RICHARD B 
Rating:
5.0

Customer did not leave a comment.

William B 
Rating:
5.0

Customer did not leave a comment.

GLORIA G 
Rating:
4.0

Customer did not leave a comment.

Joseph K 
Rating:
4.0

Customer did not leave a comment.

Ian F 
Rating:
3.0

Customer did not leave a comment.

John K 
Rating:
5.0

They have been great each time I have dropped off the equipment at this location. They are always very helpful and make the process very easy.

Stephane W 
Rating:
4.0

Very accommodating, friendly, helpful staff.

JACK K 
Rating:
5.0

Customer did not leave a comment.

Kembly T 
Rating:
5.0

Customer did not leave a comment.

Donnie W 
Rating:
4.0

Customer did not leave a comment.

DENIS S 
Rating:
5.0

Customer did not leave a comment.

SCOTT W 
Rating:
5.0

Customer did not leave a comment.

Franklin S 
No reviews have been submitted for this location.
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