The gentleman who assisted me at the pick up location was fantastic. Was very helpful. Wish I had his name to share.
JAMES W
Customer Reviews for 4Square Chevron
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I went in and dropped off keys...nobody came out to check mileage and/or fuel. Week later, I'm charged because they said I left the fuel lower and it cost me $57...easy to get in and out but getting taxed extra wasn't nice and I won't be using the company again.
CHRIS DGreat customer service!
TAREEN AThe store clerk would not complete the return while I was at the location, and was deceptive regarding the amount of gas left in the U-Haul truck upon drop off —the tank was left at a quarter OVER half a tank, and he listed the tank at a quarter UNDER half, resulting in an approx. $4 fee. I called multiple numbers and was not able to get a refund or the matter corrected. The same clerk lied and said he double checked the trucks tank WHILE I was on the phone with him, and then proceeded to say the truck had just been rented to another customer. I believe this location scams U-Haul customers by listing incorrect gas amounts upon return. This should be looked in to.
TIAA C