Was accused of stealing the truck by the lady at the drop off site and I hadn't even picked up the truck yet. Very unprofessional attitude, may never use u-haul again. Someone at your headquarters needs to talk with her.
Alvin M
Customer Reviews for 5Th Street Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing. Great customer service.
DANNIKE MLocation would not let me complete the contract as reserved online. Owner stated I was required to take the insurance before I could leave. If that is true, then your website should be updated. If not true, then the location should get additional training. Overall great experience with the location and with uhaul. Just despise being made to take insurance that I did not want or need.
JAMIE HA pleasure to do business with the people at Fifth St. Auto..... I wish all retail establishments were as nice....on time and helpful. Definitely Above Average!
GERSHOM RGreat experience.
JAMES SIt was great and the office person was very friendly and helpful.
Rose B