Location is great but the entire area is in need of clean up/weed eating, lots of poison oak and other weeds. No one was there. We dropped off after hours as it is advertised as a 24/7 drop off area. Weren’t sure where to drop it off exactly but we found a spot. Also left a vm on the phone number provided and entered info into U-Haul app which charged us an extra $35.
keith g
Customer Reviews for 601 Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They changed my drop off location without me asking which made the miles go up by 30 on the truck because it was so much farther from me that I was charge $70 extra dollars for. I’d like a refund since I had a much closer drop off requested!
Damian PThe customer service was very helpful.
DIANE CWorst experience ever, very poor service. I have ask uhaul to give me a call, but no one will. Sp I think it's clear that no one cares. I will never recommend uhaul to anyone. 336-618-2290 Don Rhodes
Don RGreat gal at return, polite & respectful.
Angelo LMake sure the open hours for each location are associated with them. Our location isn’t open on weekends but only available by appt. That would have been helpful to know beforehand.
M BI said no to the personnel because it was dropped off. No one was there. It really should be non-applicable.
Alan RTight to maneuver equipment not really a place to turn around.
Derick FAll service are great !
SALVADOR R