The back of the truck had not been swept and there was trash on the dashboard. The parking lot was extremely small and difficult to navigate.The owner of the market was kind and friendly.
SARAH S
Customer Reviews for 7 Day Jr
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Your online check-in process needs work. The website crashes while up-lading images.
Sushil KIt was basically a small gas station without any U-Haul signage.
KEITH AFrustrated that the size truck I reserved was not available, despite my repeated checking to ensure I got the smallest truck. They act as if it's a perk to be issued a bigger truck, one that is harder to maneuver and uses more gas. And on top of that, they hold you to the bare minimum of miles, and charge the just 6 over that. Insane. More of a U-Haul complaint than location issue.
Richard PVery pleasant.
Gary HEasier parking options would be great, small lot
Lauren MI was charged for a fuel fee even though I fully replaced my used fuel. This needs to be figured out for future customers.
Amber KThe physical location being close to UVA campus is fantastic. It being inside a convenient store threw me off when we arrived and made be a bit unsure that we were at the correct location. However, the person who assisted us was incredibly nice and helpful and made the entire process smooth and easy!
CYNTHIA S