Easy check in, friendly worker. Upon arrival and inspection of vehicle, the vehicle exterior was scratched and had visible rust. In side the drivers area needs a good cleaning. The back of the truck upon arrival was dirty and had blankets and dirt inside, someone sleeping inside overnight. The worker was nice and came and cleaned out the back of the truck. He was friendly and very nice. The truck is very bumpy, rattling and rides rough. I've had similar uhaul vehicles and they were much more of a nicer ride. Upon drop off the same worker was friendly and nice.
Adam S
Customer Reviews for 7 Days Convenience Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truck had a half tank of gas which I asked to be topped up and was told not to worry about. Upon returning I was asked to get the tank back to half. A very cheap business tactic to get extra gas from customers. Just make sure your units are full upon pick up and it is not an issue. Vehicle was not clean or swept. My pick-up location was altered resulting in extra kms.
Tristan OYes
Noorullah RDon't rip people off
Michelle LI was charged 40 Cad for just 40 minutes overtime in returning late and the charged was not in the U-haul system ii is separate.
Neil BMobile check in and check out took forever and there were issues during both. Took way longer than it should have.
Sharon GThey don't have Dolly's and I was not informed of that when I called uhaul directly to book my truck and dolly as a result my mother in law sprang her wrist lifting things that would have been on the dolly had it be there as I had ordered it. Due to me extending my contract I was charged 2 deposits 1st one was $103 2 Nd one was 113. This caused my storage with another company bounce and i recieved a call telling me that I can't get into me locker until the amount is paid in full which I was unable to come up with and had to put my stuff in a friend's garage or I don't come up with the money this upcoming weeks
Crystal MThis location is not in a great neighborhood. When I picked up the U-Haul the back of the truck was not clean. There were empty alcohol bottles, a bottle with cigarette butts, empty needle packages and empty/used razorblades. I would not ever recommend this location
Lennea Bthe online booking process was terrible. it took us 45 minutes to check in because it wouldn't recognize my drivers license. it was very frustrating.
Daniel M3rd year in a row that U-Haul ended up costing me more time and money and yet again no one from management has reached out. Will never use or recommend again.
Donavan PThere was a wiper missing
April CDon’t use this location in the future - it took an hour to complete the process even thought I had done all the pre-pickup work online and there was no one ahead of me when I arrived. I don’t know why U-Haul would use a location like this.
Pat BThey continuously made mistakes to the point where I received my rental an hour late and they imputed the wrong return time. The truck was filthy and there were drunks arguing inside.
Tristan J