The person I dealt with at pick up and drop off for both excellent
Katherine W
Customer Reviews for JC Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Just two things: 1. No back up camera? What is this, the twentieth century? 2. The radio in the truck was maxed out on Bluetooth devices and for the life of me I couldn't figure out how to delete them. It's a small thing, granted, but I'd forgotten how noisy Uhaul trucks are and it made for a long, loud trip.
Peter SThanks for the easy access to 24 hour check out.
Mitchell WSuper not user friendly with self serve the customer service team had no idea about my reservation! Just annoyed when they have my profile on the app and I have to explain this once again what’s the point
BRITTANI LHas to contact Customer Support to finish the pick up because the App was not working properly.
Grover WHad to contact Customer Support 2 times at this Self Serve because the App wasn't working properly.
Grover WI was about to do the mobile check in. But the owner of the property stopped and helped me check in on her phone which made the process way faster and smoother.
Alisa POwner showed up to help in spite of being a self-serve location. Very professional and friendly. Local teacher trying to pick up some extra income. Would definitely use this location again.
Thomas SThe property is a halfway house with multiple people living in trailers around it. Tweakers and the like everywhere. There’s a small section carved out for the u-haul operation among it. Certainly did not feel safe here.
Gregory N