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dawn P.
Customer Reviews for 80 West Custom Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing best lady in the office.
David R.Stop changing pick up location at the last minute. This was the second time in a month it's happened.
Kody G.Nothing
ARTHUR K.Dropped off after hours. Didn't interface with any person.
Robert C.Always the best experience I've had at one of the many U-Haul locations that I have picked up and returned to.
Kevin R.Filthy truck Rude employee at pick up ahe was not helpful and was rude
Dana B.Perfect overall extremely great customer service would recommend to anyone.
JEREMY T.DO NOT RENT FROM U HAUL !!! NOTHING BUT A ROP OFF...
Brenda J.This is my go-to facility for U-Haul rental equipment. They have always had the truck or trailer that I needed at the time. The staff is friendly and pleasant to deal with.
Richard B.The truck was on empty so we had to fill it up. Received a $40 credit but it was inconvenient to have to stop to fill it up spending $45.
Dona H.Building Not properly labeled. Address on uhaul website incorrect. Clerk didn't want keys or seem to want to interact
Donna A.I may have gotten there at the wrong time, 12:30 PM stayed a hour,on my cell phone
SYLAS G.Truck was excellent but the cab & van were not as clean as they could have been, possibly a result of some extenuating circumstances affecting the staff of 80 West Custom Sales. Certainly not a major issue but worth mentioning.
George J.went online to check location it said permanently closed drove there it was still in operation did after hrs drop on phone sent pic and kept record for myself
Daniel L.I was very very pleased with my rental. The staff was very polite and helpful. One recommendation I could not find street because street name (sign) was not posted at the end of the road.
SAMUEL K.Great service
Sandra T.Location was closed had to pay $20 to drop it off and staff would check it in when they opened.
KRAIG L.Obtain a portable jack to assist in lifting up the trailer tongues.
Richard B.The original location South Georgia Liquidation 1013N Liberty St., Waynesboro, GA 30830. Would not expect the truck and was not helpful at all. The other location is a field with a hut. We finally got someone and left the key but wouldn't talk or help. The truck was there around 11 am but wasn't checked in until the next day. I had to call Uhaul three times to get someone to send me a text to at least show proof I had dropped it off. What are they doing with the truck that they don't check it in?????? Uhaul should close the unprofessional dealers in Waynesboro, GA!!! Thanks David
Davi S.Wait time
Dwayne H.They were a friendly staff and helped me to choose the correct product. The lady was very knowledgeable and easy to work with with. I would definitely recommend this location to anyone!
Robert M.The auto transport that I rented had a bent wheel or a damaged tire. It shook the whole trip, 400 miles. Maybe check out the equipment a little better before it is rented out again.
Paul C.Wonderful local folks
Chris K.I wouldn't ask to improve anything.
Trinity S.I won't ever rent another 6x12 trailer if jacks are not installed on the younger. I'm 69 and the lady working at the uhaul store wasn't able to help me lift tongue up to hitch. I can't understand why that has not been fixed in last 30 years.
Mike C.Equipment rented was car tow. Driver side wheel tie down strap was completely severed. I did not see it until I had already loaded the car at my home. It was a major set back. There was no other available locally, so I had to connect the pieces with flat metal strips with strap screw clamped togeather on either side of the overlapped ends. Suffices to say that equipment should never have been placed for rental.
CECOLIA S.Everything was great
gregory C.Excellent customer service and vehicle clean and well kept. Absolutely no complaint.
Mattie B.Not a helpful place. They did not provide assistance locating and and connecting the trailer to my truck. I had to do it all.
Ray G.Little hard to find but, extremely nice and helpful folks
Wyatt M.Make sure all personnel understands how things work
marty C.